Comfort Automation/ Security System Forums > Products > GSM Module > GSM4 doesn’t reply anymore to (400) |
Comfort Automation/ Security System Forums > Products > GSM Module > GSM4 doesn’t reply anymore to (400) |
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TheMax74 Member 
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Hello After the last firmware update, the ucm/gsm4 doesn’t reply to request (400) anymore. Normally, it should respond with the control menu. It still respond, however, to the query to (1) and (40) I’ve tried to reset it to default, but nothing. Soneone can help me? I’m on the latest firmware with comfort and gsm4 |
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slychiu Administrator 
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(400) is query for control Group 0, control key 0. Do you have anything programmed in that control menu itemPlease send the cclx file to support@cytech.biz after doing scan for modules, also do Read from GSM so we can check what is programmed in the GSM |
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slychiu Administrator
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Thanks for the fileWe have not had time to test it yet, but one mistake is that you have used 0 for On, 1 for OffI am not sure if this could be causing this particulr problem but you should always program in the order 0 for Off, 1 for On especially if you have feedback. Feedback will assume that 0 is off and 1 is On so if you reverse it the results will be wrong If you only have ON then assign that to key 1, not 0 It is easy to change the order, just drag and drop 0 to 1 and 1 to 0. Please try it Attachment: image.jpg (Downloaded 27 times) Last edited on Wednesday Aug 7th, 2019 12:49 pm by slychiu |
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TheMax74 Member
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Hello Chiu i doubt that this is the issue. Before the cclx file i have sent, the control menu was different and always without feedbacks. I tried to modify the control menu just for testing, without success. With older (maybe two versions older) UCM/GSM4 firmware, i never had problems. On and Off are only vocabulary words. They trigger responses. PS: don't know if it's important or not, but i've "italian" vocabulary. Last edited on Wednesday Aug 7th, 2019 01:22 pm by TheMax74 |
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slychiu Administrator
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The screenshot of your reply to (40) below does not correspond to your cclx fileThe control menu is shown in the above post. Group 0 (40) should be Entrata 400 is Porta Blindata 401 is Garage Cotile 402 is empty In the screenshot reply to (40) below from your phone 40 is Casa not entrata 400 is Controller Entrata 401 is Alarme 402 is UPS This seems like a completely different program Do a Write to Comfort and also Write to GSM so that the cclx file corresponds to what is in Comfort. That should fix the problem Attachment: Istantanea_07_08_19__10_51.png (Downloaded 19 times) Last edited on Thursday Aug 8th, 2019 02:07 am by slychiu |
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TheMax74 Member
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Hello Chiu, tested all possible things, but nothing. It responds to (1), (4), (40) but when trying with 3 numbers (400) etc, no responses. If you don't have such as problem, never mind. I'll call the home by voice instead of using SMS. By Calling by voice, the control menu works perfectly. Thank you. |
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slychiu Administrator
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If you send (4001), does it activate the Response? |
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TheMax74 Member
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No, it does nothing |
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slychiu Administrator
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We have managed to duplicate this problemIt occurs when there is no feedback in the control menu, so it does not send any SMS. This should be fixed in the next firmware To work around for now, just define ay control menu feedback |
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TheMax74 Member
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Ok, thanks. |
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