Comfort Automation/ Security System Forums > Software Applications > Comfort Android App > Unable to see Zone Names and Control Menu |
Comfort Automation/ Security System Forums > Software Applications > Comfort Android App > Unable to see Zone Names and Control Menu |
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Ian Member
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There is a topic below with the same issue but the thread is closed. I have done all the things suggested but still have no Zones or Control menu; Latest cclx, Use an email client, Nine for Android, Cleared previous emails with attachments. Have never used alternate textVersion 2.1 of the app. Closed the app first. It is the same on my Samaung galaxy S10 phone and S3 tablet. Any ideas? Last edited on Tuesday Jul 7th, 2020 03:18 am by |
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slychiu Administrator 
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It may be a problem with the attachment being corrupted Are you able to copy the attachment from a USB drive into the downloads folder? |
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Ian Member
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I'm not sure which file you mean. The cclx? Will that load in the mobile app? |
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slychiu Administrator
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I mean the .jrlccip file that is attached to the email, Thi sis geberated by the app conversion program |
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Ian Member
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Thank you - I'll give it a go. |
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Ian Member
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Success. The method described in the instructions did not work for me. However opening the app, going to setup and import worked. I did get error messages, but it worked. |
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slychiu Administrator
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The instructions have been updated to mention the Import Button http://www.comfortforums.com/forum110/3864.html |
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Ian Member
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Thank you. |
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