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IR learning 'kills' Comfort
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 Posted: Friday Jul 10th, 2020 01:24 pm
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palmlodge
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I'm switching a device, and I need to re-learn some IR commands and replace the old codes.
Whenever I attempt this, I start getting communication errors within 30 seconds or so and Comfort needs a power cycle.

I have multiple UCMs, all work fine, and I can connect to any of them with Comfigurator OK. If I attempt to use the IR learn feature, immediately I get 'no response from UCM' and within 30 seconds the keypad is complaining about a communications failure. I have to power cycle Comfort to clear.
Any ideas?

Attachment: ir failure.png (Downloaded 17 times)


 Posted: Saturday Jul 11th, 2020 06:20 am
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slychiu
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We have been using UCM with Comfigurator 3 to learn IR signals with no problem. It may have something to do with the specific IR codeThere is a button to copy the "RAW" codes. If you can get to that point, can you copy and send it, with any error message that is shown


 Posted: Monday Jul 13th, 2020 02:57 pm
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palmlodge
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It doesn't get that far, as soon as your press the 'start' button, it fries Comfort, before you even have a chance of trying to send an IR code to it to learn.

I'm on almost the latest firmware for everything, tried with two UCMs, both have the same result.


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