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CS Manager Issue

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Posted: Thursday Jun 3rd, 2021 03:54 pm

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Howser
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Joined:	Monday May 22nd, 2006
Location:	Pretoria, South Africa
Posts:	226
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We had a prolonged power failure where the backup batteries ran dry. I noted that comfort time was wrong once the power was wrong, so tried connecting to CS Manager to see if anything was wrong with the SNTP Settings and then realised that CS Manager showed no entries. Everything else works, I can connect via the UCM.

Attachment: CS Manager 001.jpg (Downloaded 19 times)

Last edited on Thursday Jun 3rd, 2021 03:54 pm by Howser

Posted: Friday Jun 4th, 2021 01:55 am

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slychiu
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Joined:	Saturday Apr 29th, 2006
Location:	Singapore
Posts:	5498
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Check the leds are blibking or On/Off according to the manual. Do a reset to default by pressing holding buttons as in the manual.

Could it be that the PC has more than 1 network adaptor which could cause the wrong adaptor to be used by CS manager? Did you try connecting to the saved IP address and port anyway?

Also are you sure you have ETH03, not one of the older models ETH01 or ETH02?
If you have checked everything, it could be the ETH03 is faulty

Posted: Thursday Jun 17th, 2021 09:19 pm

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Howser
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Joined:	Monday May 22nd, 2006
Location:	Pretoria, South Africa
Posts:	226
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The reset fixed the issue.

Posted: Friday Jun 18th, 2021 01:27 am

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slychiu
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Joined:	Saturday Apr 29th, 2006
Location:	Singapore
Posts:	5498
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OK, good

Current time is 06:37 pm

Comfort Automation/ Security System Forums > Products > UCM > UCM Problems > CS Manager Issue

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