| Posted: Monday Oct 23rd, 2023 12:38 pm |
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1st Post |
namnp
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| Joined: | Monday Jul 31st, 2006 |
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As being away and without a window based laptop (only macbook is a available), and there is a zone been being trouble. Its on/off or fault/ restore states causing Comfort sending out too many sms alerts - “Zone xxxx troubled”. How we can disable this trouble zone remotely in this situation only via sms or mobile phone calls?
Thank you.
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| Posted: Monday Oct 23rd, 2023 12:52 pm |
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2nd Post |
slychiu
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Call by phone to Comfort, when answer, sign in with user code, Press 3,5 for Bypass Zone. Enter zine no and # key. Press 1 for Bypass to bypass the zone
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| Posted: Monday Oct 23rd, 2023 01:26 pm |
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3rd Post |
namnp
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Thanks Mr.Chiu.
I can bypass the trouble zone now via phone.
But I can not stop Comfort to continue sending out alert sms “Zone trouble”!
What should I do: change Comfort into test mode temporally ?
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| Posted: Tuesday Oct 24th, 2023 02:03 am |
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4th Post |
slychiu
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If the zone is bypassed it cannot send out SMS for zone trouble bcause a bypassed zone means it is inacyive. Please chjeck which zone sends the sms and make sure that zone is also bypassed
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| Posted: Tuesday Oct 24th, 2023 08:51 am |
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5th Post |
namnp
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I assumed: the sms still be sent out for a while (02 hours!) after the trouble zone was bypassed - it could be from "the mobile service company's buffered memory of previously sms".
Anyway, it is ok now. Thank you.
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