Comfort  Automation/ Security System Forums Home
Home Search search Menu menu Not logged in - Login | Register
Comfort Automation/ Security System Forums > Support > Comfort Installation and Programming Guide > How to Use Comfigurator > Help with extracting programming out of the LOGIC ENGINE CONTROLLER PCB

Help with extracting programming out of the LOGIC ENGINE CONTROLLER PCB
 Moderated by: slychiu
 New Topic   Reply   Printer Friendly 
 Rate Topic 
AuthorPost
 Posted: Monday Nov 13th, 2023 10:55 pm
   PM  Quote  Reply 
1st Post
willbeyondzero
Member
 

Joined: Monday Nov 13th, 2023
Location:  
Posts: 3
Status: 
Offline

  back to top

Hey guys, 
I'm trying to backwards engineer some programming that was left on the logic engineLGX01 by another commissioning ex-employee who has since left. 
So far I've been able to connect to the device via the ethernet eth03 connector but as soon as I try to read the logic module I get the following attached error. 
Ive also tried to scan for all modules in the configurator application however Í also recieve the exact same comfigurator error. 
Do I need to upgrade the firmware or software or something?
I believe this install was done 5 years ago and I am using comfigurator version 3.14.3.0.
If anyone can point me in the right direction that would be much appreciated. 
Thanks in advance. 

Attachment: error dump message.png (Downloaded 10 times)



 Posted: Tuesday Nov 14th, 2023 12:35 am
   PM  Quote  Reply 
2nd Post
slychiu
Administrator


Joined: Saturday Apr 29th, 2006
Location: Singapore
Posts: 5570
Status: 
Offline

  back to top

Can you uncheck "Optimise Responses" in Options > Settings. Niot sure if this is the problem but please try it.
What other modules do you have in this system?



 Posted: Tuesday Nov 14th, 2023 02:17 am
   PM  Quote  Reply 
3rd Post
willbeyondzero
Member
 

Joined: Monday Nov 13th, 2023
Location:  
Posts: 3
Status: 
Offline

  back to top

thanks for the reponse, 
Yes it is unticked by defualt. 
still getting the error. 
I've attached the devices connected in the photo. 



 Posted: Tuesday Nov 14th, 2023 03:04 am
   PM  Quote  Reply 
4th Post
slychiu
Administrator


Joined: Saturday Apr 29th, 2006
Location: Singapore
Posts: 5570
Status: 
Offline

  back to top

There is no photo attacxhed?



 Posted: Wednesday Nov 15th, 2023 02:50 am
   PM  Quote  Reply 
5th Post
willbeyondzero
Member
 

Joined: Monday Nov 13th, 2023
Location:  
Posts: 3
Status: 
Offline

  back to top

sorry i couldnt attach it, 
but theres alot of relay modules that are connected, 
I dont want to lose the programming or override it becuase we dont have a backup and the system is quite elaborate. 



 Posted: Wednesday Nov 15th, 2023 03:01 am
   PM  Quote  Reply 
6th Post
slychiu
Administrator


Joined: Saturday Apr 29th, 2006
Location: Singapore
Posts: 5570
Status: 
Offline

  back to top

Can you send the photos top support@cytech.biz?



 Current time is 04:42 pm
Comfort Automation/ Security System Forums > Support > Comfort Installation and Programming Guide > How to Use Comfigurator > Help with extracting programming out of the LOGIC ENGINE CONTROLLER PCB
Top




UltraBB 1.172 Copyright © 2007-2014 Data 1 Systems