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Close Zone Announcements no longer working after upgrade to ULT8_003
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 Posted: Tuesday Jul 30th, 2024 09:40 am
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Howser
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I upgraded my controller to 8.003 and I noticed that Zone announcements (closed) are now reporting Zone Trouble. Open announcements are still working as before.



The Controller Name shows unknown, serial number Invalid.



 Posted: Wednesday Jul 31st, 2024 08:12 am
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slychiu
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Yes you are correct, there is a bug in this firmware which we will fix soon Thanks for the feedback



 Posted: Thursday Aug 1st, 2024 07:23 am
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slychiu
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Please upgrade to ULT 8.005 by downloading the file from this link http://www.cytech.biz/download_files.php?item_id=1408  
Let me know if there is any problem



 Posted: Friday Aug 2nd, 2024 07:51 am
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Ingo
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I too am getting a Controller 'Name Unknown' same as @Howser. This is on both 8.003 and 8.005. For some reason doing a Scan for all modules also come back with a Module scan timeout.
Note: My system bus is very busy so there might be a timeout of some sorts being triggered.
Ingo
CM9000/8.005/3.14.10



 Posted: Saturday Aug 3rd, 2024 01:19 am
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slychiu
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Hmm, have both Comfort and UCM been upgraded to the latest versions?



 Posted: Saturday Aug 3rd, 2024 07:08 am
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Ingo
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Apologies, I should have been more detailed in my previous post. I have both UCM/Eth03 and UCM/Wifi. Both started with 7.176 and exhibited the above conditions. The UCM/Eth03 was then upgraded to 7.225 but made no difference.

What happens is that when I login, Comfigurator scans the unit and eventually logs out as i see a 'LU00' response in the in the Io Monitor. My Eth03 port timeouts are set to 2mins. Changing that to 5mins has no effect. The fact that the serial number is now also invalid is an issue I've seen for a while now - I believe its possibly a SN decode issue in the firmware itself as it was decoding correctly in older firmware.

Edit: I've identified the cause of my Module Scan Timeout. I had ComfortClient running on the other UCM and it doesn't work well with the latest u?00 firmware command. It sends an additional query, similar to what Comfort does these days, when receiving a u?00 command, it queries the Serial numbers also. The problem is that it does this for the terminating u?FF command also which causes the timeout. Unfortunately there is no ComfortClient development anymore so you need to close CC when running Comfigurator.

Last edited on Saturday Aug 3rd, 2024 07:42 am by Ingo



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