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ISM07 input as virtual input
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 Posted: Wednesday Sep 25th, 2024 06:06 am
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slychiu
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If the option is not available it means that you may not be cionnected to the Internet. Pleaser checvk your internet connection. Also try 2 steps Download firmware upgrade to a folder and after that Upgrade from Local file, select the file that was downloaded. You also need internet con ectiion


 Posted: Wednesday Sep 25th, 2024 07:38 pm
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Howser
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I have checked and I do have internet access.  I believe this below uses internet access as well...


The download and upgrade from local file works, but the firmware version does not change afterwards, it remains the same (old version).



The version remains 7.150 after rescan.


 Posted: Thursday Sep 26th, 2024 01:52 am
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slychiu
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Can you enter U? in the Monitor I/O window, and let me know what is the reply


 Posted: Thursday Sep 26th, 2024 06:17 am
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Howser
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< U?0A07E1110100


 Posted: Thursday Sep 26th, 2024 06:30 am
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slychiu
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U?0A07E1110100 meaning is UCM Firmware 7.225.
The ucm firmware has been ugraded correctly, but for some reason you are not seeing the correct version. Usually scanning for modules again will show the correct versions. You can go ahead with upgrading the Controller firmware to 8.008 now


 Posted: Thursday Sep 26th, 2024 07:06 am
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Howser
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While trying to upgrade to 8.008, am getting the error below.


 Posted: Thursday Sep 26th, 2024 09:58 am
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slychiu
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Sorry about that . Your comfort is not the Arm processor so the file that I sent is not cmpatible. The possible bug only applied to the Arm processor


 Posted: Monday Sep 30th, 2024 10:24 am
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slychiu
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We have managed to duplicate and fix the bug.

This happens when a Virtual Input is activated, and while still activated, a physical (non-virtual) zone comes on - This causes a zone trouble for the physical zone which immediately is restored (ie zone trouble is restored).  Note that this may not always happen.

Apparently this bug has always existed since the introduction of Virtual Inputs. It rarely happens so had not been reported until now. 

The firmwareare 8.009 will fix this.

Many thanks to Howser for bringing this to my attention


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