Comfort Automation/ Security System Forums > Support > Problems & Troubleshooting > Troubles > Zone Trouble Question |
Moderated by: slychiu |
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david8811 Member
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Hi Mr Chiu, I have programmed my zones 25 to 30 to bypass zone using SwitchNO response. They have been working fine for the last 2 years or so. However, last 2 or 3 weeks I realized that bypass switches are no longer working. Now, the system announces these zones as "zone Trouble". As a result, I cannot arm the system. Appreciate your support. Last edited on Monday Oct 21st, 2024 08:17 am by david8811 |
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slychiu Administrator ![]()
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david8811 wrote: Hi Mr Chiu, Zone Trouble means there is a problem with the zone wiring. eg brokenm wiring. Are these zone using EOL resistors? What is the EOL shunts position on these zones. If there are wrng eg set to Double EOL position but the EOL resistors are not connected then you will have zone trouble. if the shunts are set to NO EOL,. then you can test by disconnecting the zone wires from the zones. and connecting a wire to short and Open the zone, Do you get Zone Trouble? |
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david8811 Member
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I used Comfort configurator to setup the response. Does that required physical EOL resistor to be installed? Last edited on Monday Oct 21st, 2024 08:43 am by david8811 |
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slychiu Administrator ![]()
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Can you send the cclx file to support@cytech.biz after scanning for modules and saving |
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slychiu Administrator ![]()
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You cannot paste images in the forum. That does not work in this forum You have to attach the image. It is be`st to send the cclx file to suppport@cytech.biz |
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slychiu Administrator ![]()
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your message cannot be read, it results in garbae, I have deleted them to mak the rest of the posts readable Last edited on Tuesday Oct 22nd, 2024 01:47 am by slychiu |
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Swiss-Toni UCM Pi Users ![]()
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clean the terminals where the eol pins are on the panel they oxidise and can cause this issue |
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slychiu Administrator ![]()
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From your email, you have purchased a new SEM01C without zone shunts but you have connected the old LEM03 (which has zone shunts) to this SEM01C. This caused th LEM03 zones to have zone trouble. You ether need to get a new LEM02B or LEM03B without zone shunts so that it can be compatible with the SEM01C, or connect 2 EOL resistors to every zone in the old LEM03 if you want to keep the old LEM03 |
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david8811 Member
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Hi Chiu Thank you for your response. May i know what is the value of the EOL resistor i need to use? |
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david8811 Member
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Hi Chiu Can I share the 2.2k resistor between Z25 and Z26 as shown in below diagram? Attachment: Zone Resistor.jpg (Downloaded 11 times) Last edited on Tuesday Dec 10th, 2024 12:59 am by david8811 |
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slychiu Administrator ![]()
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No, each zone must have its own 2k2 series resistor |
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david8811 Member
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Chiu, I have installed each zones separately with 2 EOL resistors connected to the old LEM03. Set the shunts to be away from the terminal blocks. Pressed the reset button. But the problem of Zones Trouble is still not resolved. Kindly advise what could be the problem? Last edited on Friday Dec 20th, 2024 10:40 am by david8811 |
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slychiu Administrator ![]()
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send t the cclx file to support@cytech.biz after scanning for modules and saving the file |
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david8811 Member
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The cclx file has been sent. Appreciate your support |