Is there any way to send emails other than on Alarm events?  It would be great if the email could be sent as an Action ...   Monday Apr 11th, 2022 08:47 am

Thanks both. I think I have narrowed it down to a fault on the Exit Door magnetic sensor.  I set the zones to announce and realised ...   Sunday Apr 21st, 2019 06:41 pm

Hi, Having trouble arming the system and getting confusing messages about what is causing the problem. We have a fairly common set up of Exit Door as ...   Saturday Apr 20th, 2019 08:47 pm

Thanks Chiu, I understood most of that already, but was interested in the numbers after the Power Fail and Restore logs.  If these are random then ...   Thursday Feb 23rd, 2017 04:57 pm

Hi Chiu, Can you expand on the logging of this a bit? We are just experiencing some power problems and getting a number of power failures ...   Thursday Feb 23rd, 2017 04:09 pm

Chiu I have Away set to three rings, (and Off set to 10) but it has been picking up after about 7/8.  The inconsistency here is because ...   Friday Oct 28th, 2016 01:26 pm

Can you confirm which setting is used for Vacation mode?  I have always assumed it would be the Away setting, but I have that set ...   Thursday Oct 27th, 2016 07:44 pm

OK, I have done nothing, but Comfigurator now connects OK, but the DS Manager still cannot see the ETH01 on the network. Things seem to be back ...   Thursday Oct 27th, 2016 05:36 pm

Hi Chiu DS Manager does not find the device either, although a Netscan sees the IP and I can Ping it. I have disabled the firewall ...   Thursday Oct 27th, 2016 04:45 pm

Hi I have a Comfort on the network that has been working fine for the last 7 years, but has suddenly dropped connection from the network. I ...   Thursday Oct 27th, 2016 02:47 pm

Thanks Unfortunately the problem I have is that I have not connection to the house other than bby telephone at the moment (normally I RDP into ...   Wednesday Oct 12th, 2016 12:56 pm

Hi I need to trigger a response to reboot my broadband router at my holiday home but it is not on the home control menu.  What ...   Tuesday Oct 11th, 2016 11:18 am

Thanks Chiu - I had assumed that the last User remained in the system. I think I will rethink the logic rather than changing to Need ...   Wednesday Jan 8th, 2014 01:01 pm

I am using the Arm response to do a sequence of settings when armed to Vacation mode. But it is possible that when certain ...   Wednesday Jan 8th, 2014 11:32 am

Hi, My Comfort system is currently in vacation mode, but has started dialling out each day at 6.30am. On Friday I logged in via Comfigurator and ...   Monday Sep 16th, 2013 10:59 pm

Hi I want to do some housekeeping and want to go through all of my repsonses and check that the logic in them is correct, and ...   Tuesday May 7th, 2013 11:16 am

I've just tried the Direct command version as well, and can see all of the CTxxvv commands on the I/O monitor OK - even when ...   Monday Dec 31st, 2012 12:18 am

Thanks. I did just try running the Response from Comfigurator and it does not work, but I am now wondering whether there is possibly ...   Monday Dec 31st, 2012 12:05 am

Hi I am trying to operate the lights on a flight of stairs when the lights at either end are both on but for some reason ...   Saturday Dec 29th, 2012 08:00 am

Thanks to Chiu this is now sorted - and quite simple. WizComfort cannot do a "remote" Arm to Away since it only replicates a standard keypad. ...   Monday Nov 28th, 2011 07:49 am

My alarm went off today due to a Line Cut - I use a 3rd party GSM modem as my phone line and it looks ...   Saturday Nov 19th, 2011 04:57 pm

I think there is too much changing in each design and since it is a modular system my vote would be: Voice station (left module) from ...   Monday May 9th, 2011 07:48 am

I was using a new UCM Ethernet with the daughterboard removed and switched back to RS232 - a useful feature that I saw on the ...   Friday Jun 5th, 2009 01:37 pm

Well, just thought I'd give an update on this to say that I've got them working OK - the problem was reversed polarity on the ...   Friday Jun 5th, 2009 12:45 pm

I had the device about 10-15cm from the IR01W, so should be within range. For the learning I'm using the newer UCM05 (Ethernet) in RS232 mode ...   Tuesday May 5th, 2009 02:16 pm

Hi Chiu Thanks for your reply.  I'm currently remote from my system so cannot test everything but will next time I'm at the house (about 3 ...   Tuesday May 5th, 2009 08:11 am

Hi, I'm just trying to get to grips with controlling my Velux windows through Comfort and was wondering if anyone had successfully controlled these using the ...   Tuesday Apr 21st, 2009 11:39 am