Comfort Automation/ Security System Forums

Hi 
Having just up graded a comfort project from comfort I to II using the new Keypad KP04-wi ,  comfort II Ultra Firm ware 5.145 since the change setting the alarm has the following results  
1/ setting the alarm to away mode form the keypad (one touch padlocked) no response
2/ Setting the alarm via a  remote key fob,  using the  response  Ã¢â‚¬ËœautoArmAway’ set’s  the alarm, with  NO  arming tone on key pad, however it announces  the alarm state  after the final set.
3/ Setting the alarm to night mode using the Moon key , no  arming responses , but arms to night mode.
 I have checked:
 The arming and disarming settings, after exit delay 20sec, exit time 20sec
Keypad settings ,
Any ideas
 
Richard

Richard
You have replaced Comfort I with a new Comfort II PCB?

Have you started a new file system using File > New with Comfigurator 3 and then transferred to default settings to Comfort II?
It looks like a problem wiith parameter settings that you describe which using a default file should fix.

Hi Chiu
Yes I have replaced comfort I with comfort PCB II,
I did a convert file system, you think this could be the problem, ok I’ll try using the default file ( the job’s remote , but I have a CWM02 part installed)
I have another query ,I have the CWM02 I’m having problems with my browsers Java application , whilst on the java.sun.com site ( to test the java ) this works,
But when I try to connect to comfort web server the browser announces no java. If I look at my advance menu in explorer does not resemble the settings of the cwm02 manual . any pointers on this would be great

Which version of IE or other browser are you using?

Internet Explorer 8

Can you also test with another browser say Firefox? see if you get the same message?

Both browsers, would first display, the log in after stating that java is not supported , I would get the keypad log in with a yellow triangle with an exclamation mark inside the triangle .
The keypad would except my login but no screen would change

Now that I have a fix for the arming, I’ll have to revisit and try the java logging again.

It is strange that you can see \"Sorry, your browser doesn\'t support java\" message and the keypad log-in page both at the same time. If it does not support java then the keypad log-in page should not appear.
Can you go to this site: http://java.com/en/download/help/testvm.xml to see if the correct java version is installed.
You should be able to see the \"Duke\" dancing if it is okay.  Else, you should only see a grey box.

Another thing is to ensure that the number of UCMs programmed by Comfigurator is correct. By default, the ID of CWM = 2 so the number of UCMs should equal to 2 if there is no other UCM in the system.
You should see both red (485 TX) and green (485 RX) LEDs on CWM02 flashing fast if it is programmed correctly; otherwise, only the green 485 RX LED will flash and the red 485 TX LED will remain off.

When I did the browser check, I got the dancing duke,
Just checked the ccl file only one UCM is checked,’opps’ I’ll change this when I’m next on site
Thanks
Richard