Comfort Automation/ Security System Forums

Hey Ingo,

One word...wow!

Think you should create a GaugePack bundle for this and post.

Julian

Hi Juwi,

This Aaron from Cytech. Currently I am testing C-Bus using Comfort Client. But everytime I start Client. I\'ve tried with different cclx file and connected to Internet with UCM/Ethernet. Then got hang like the attached image.

Regards,

Aaron

Hi Aaran,

Looking at the splashscreen it looks like there is no ComfortClientConfig.xml file in the \"configs\" subdirectory and it\'s therefore trying to create one instead and hanging.  I\'d like to get to the bottom of this as I havent seen before so I\'ll do some testing on startup with NO config file to check how mine works (or doesnt!). 

If you have a config BUT you\'ve called it a different name then you MUST startup the client using the commandline parameters that select the correct config file name.  It needs to be in the \"configs\" folder though.

Open the ComfortClient.chm file and in the help it\'ll show you the command line switch to use.

Regards

Julian

 

 

Julian,

Have the same problem with comfort client.

I have found out that if you dont install the samples the config directory is not created and the program will hang.

If you look carefully at the image there is an error box underneath

\"Object reference not set to an instance of an object.\"

Hope this helps
Brian

Hi Brian,

Thanks for that; it lead me straight to the issue and I can confirm as you say the Configs folder is missing if you dont choose to install the samples.

So as a workaround please either:

a) Install the samples.

B) If you dont want the Samples then dont install these BUT before you start the ComfortClient for the first time,  create an empty folder in the same folder as the main application (ie default is C:\\Program Files (x86)\\ComfortClient)  called Configs. Once you\'ve created this empty folder then all should then be OK as you start the application.

It\'s an installer issue so I\'ll look to release a revised installer over the next few days.

Sorry about that.

Julian

 

Hi Everyone,

I\'m pleased to release 2.1.1.66 of ComfortClient to resolve some issues that Aaron, Brian and Ingo have found recently.  IT can be downloaded from:

http://www.comfortforums.com/forum65/1948.html

and has the following fixes:

Quote:Bug Fixes/Changes

• Added Event Log decodes for Event Codes 27 – 33 as added in a recent firmware update.
  
• In Floorplan Editor Object properties, the “image layout type” for a gauge with background image defined did not populate the dropdown list correctly.
  
• Saving a gauge design to a GaugePack in Floorplan Editor, incorrectly added the “Images\\” folder path to the gauge background image file name saved in the file.  This created an exception if the gauge was then used again during the same editor session.  Note: If you created any GaugePacks in version 2.1.1.65 which also include background images then you need to edit the file manually correct these or else the Image will be ignored at load;  i.e. if the entry reads BackgroundImage=\"Images\\myImage.jpg[/i]\" then change to BackgroundImage=\"myImage.jpg[/i]\".
  
• Installing ComfortClient without samples did not create the “Configs” folder in new installations.

Regards

Julian