Comfort Automation/ Security System Forums

Sorry to hear that. These people have nothing to do with us (Cytech). . I am afraid you will have to buy a new UCM. I can help you to get a discount on a bew UCM if that would help

I will check in a few hours what I have and the type of UCM (possibly take a photo). Thanks so far for your help. Maybe I would better getting a UCM that can download the firmware for me. I will be in touch soon again.

Hi, I have had a look and found in the documentation that I should have a UCM05 (see attached photos). Is this the case a if so can the firmware be upgraded to include my origional query.

see second photo

That is definately a UCM01 which cannot be upgraded by firmware to a UCM05

A UCM05 looks like this


If you mean that you ordered a UCM05 and got this, then you should be able to get a refund

Thanks for the info, can you tell me where i can purchase what I need please. Probably would get a network 1 next time rather than a serial connection.

I have posted a warning here
http://www.comfortforums.com/forum56/1082.html