Hello
What could be the problem if I have static ip address and have made the port forwarding to port 1001 but I can not have the connection to my system.
It works in the local network but not over the internet.
Comfigurator works over the internet but Client is not.
What could be the problem?
I get the message that Tibbo Connection Check Error!
Status is: An existing connection was forcibly closed by the remote host.
Hi
The Tibbo connection check code is to check for any existing active connections to the UCM/Eth at the time the client tries to connect. It then allows you to gracefully abort the connection attempt (to allow the other application to continue) or to forcibly close the other connection so you can connect.
It does this using the out-of-band management feature of the Tibbo. This is a UDP connection so my initial thought would be that you are not forwarding UDP packets.
If this becomes an issue I can make the tibbo checking an optional switch in options so we\'ll solve one way or another.
Regards
Julian
You need to port-forward UDP to port 65535 as well.
Ingo.
I should probably mention that in the manual too!
Yes after forwarding this port everything works perfectly.
You defenetly should mention that port somewere because I have been strugling with that connection for days
If you have problems in future with ComfortClient, you should post on this forum, they will solve your problem for you and save you days
Can I just raise a security point regarding connecting via a public network ie the Internet.
The logon code sent to the UCM is in clear text. This is irrespective of whether you are using ComfortClient, WizComfort, Comfigurator or whatever as the same applies.
Potentially then someone could capture the ethernet packet that contains this code and disclose it. It\'s unlikely that someone would be able to do this BUT the threat is still there.
The only safe way in my opinion right now is through a VPN connection.
Hopefully with the advent of the Eth2 module and it\'s programmability, we can expect a encryption component from Cytech to counter this threat and hopefully they will allow me to use this with ComfortClient too.
Julian
Julian
I have client connected locally and now want to connect remotely via static IP. I have it working but don\'t understand why!
I have a draytek router and in the NAT port forwarding table i have TWO ports set up that both have to be active to gain access via the client.
NAT >> Configure Port Redirection Table
XX - TCP - WAP IP 81.XXX.XXX.XXX.XX - public port 1001 - IP 192.168.1.97 - private port 1001
ZZ - UDP - WAP IP 81.XXX.XXX.XXX.XX - public port 65535 - IP 192.168.1.97 - private port 65535
Can you offer an explaination?
Would it be possible to set up Client so that we could monitor multiple comfort systems at the same time?
I\'m thinking along the lines of a monitoring service? for our clients!
Hi Home
Yep the TCP Port 1001 comes from whatever you you normally use to connect to the UCM as per the connections tab.
The UDP port is for the management port of the Tibbo so you can check for an existing connection before trying to connect with the Client. You might remember this from some forum discussions you were involved in a few months back. I could make this an option that could be turned on/off if people think this is a problem when connecting from the WAN/Internet.
Glad you are trying out (as I have some exciting stuff coming down the pipe with the plugins capability).
Regards
Julian