Comfort Automation/ Security System Forums

Yes  it should have been resolved by using the correct link

can you use the link https://www.cytech.biz/crl_comfort_app_convertor.php and try again

Are you still using iOS5? You should have converted to 6 at least as support for the old OS may not be there

Hi Ident

I have tried the link you supplied above a couple of times but I am still not getting any zones being shown on the app.

I am using IOS version 7.1 with configurator version 3.8.6.0

Let me know if you need any further info.

can you send your cclx file to support@cytech.biz

Hi avney
we have looked at your file and the zones on the app

On your app we can see the zones



Your zones programming in your cclx is shown below



You can see that your zone names are exactly what you see on the app

The zone name is the \"Name\" field. The \"Phrase\" field are the 4 words that are announced in the keypad. These are not the same since the words used for announcement are limited while the Name field can be any text in any language

if you want to change the names shown on the app, then make the change on each zone name by editing on the right pane

Thanks for the lesson Ident . It became completely obvious as soon as you explained it. I have modified my config, and it worked fine after that.
Thanks again
Avney