My comfort (10 years old)has decided to dial out at 3am every morning to the mobile numbers programmed into it with the message \"battery warning\" 5 times to each of the 3 programmed numbers
is there a glasgow installer who can help or is it a simple battery replace?
thanks
The Battery needs to be replaced. 10 years is over the life of a typical battery
Comfort tests the battery every 24 hours and if it finds the battery is weak it causes a Battery Warning Alarm. So your Comfort has been testing your battery for 10 years.
You could disable the dial out for the Battery Warning alarm though as a local notification should be enough
You need a sealed Lead acid battery 12V 7 Amp Hours. It is the black rectangular slab you see when you open the case (be careful of triggering a Tanper alarm when you do so
many thanks for that info
how do i disable the tamper switch? if the alarm is not armed is it ok to open the unit?
regards
enter your code and pres 3,4,2 for Security Check. This prevents alarms from activating while you test the system
changed the battery today ....no problem
but i could not turn off the tamper alarm!
i entered my security code then 342 then # and it still went off....tried security code then # then 342 still went off.?
what am i doing wrong? hopefully wont need to do it again for another 10 years!
Enter your code then 3 for Security Menu, 4 for Test and 2 for security Check. Dont press # as this will go to the previous menu
Voice should say \"Security Check\" to show it is in that mode
The recommended life of a battery is about 5 years, this maybe shorter if the panel in in a very hot room 20deg c
I woulsd highly recomment replacing the battery every 4 years
I have plugged in a new battery and when I have tested it through the test function of the Engineer Menu the battery check still fails. The new battery has been plugged in now for a few days and I would have thought it would be now charged up fully. What else could be wrong?