Can you confirm if this is due to the firmware by downlgrading to the 6.011 attached?
thanks
Hi,
I downgraded to 6.011, but the Off LED is still not working.
I also tried upgrading to 6.020 again, but still not working.
Clinton.
It is probably a faulty Keypad
Do you have another one to compare in the same system?
I have a new KP06 I have been planning to deploy for a while.
Should I try that?
Hi,
I have deployed the new KP06 and the Off LED is working.
However, the keypad has no sound. If I increase the volume to 99 and listen very closely I can hear the voice very softly. The voice is also muffled.
Please assist.
Clinton
PS: I tried resetting the system and the keypad, and I upgraded the keypad firmware from 6.001 to 6.003. None of these had any impact.
There should a Speaker on.off settng when you press and hold the * key
Check if it is off
Hi,
The sound problem panned to be a wiring issue. I had connected the voice to mic and visa versa on the new key.
That said, as much as the home/off LED is coming on, it now never goes off. So when I arm the system both the home/off and armed LEDs are on.
Assistance would be appreciated.
You mean with the KP04, the OFF LED never turns on, and with KP06 the OFF led is permanently on, and this is the same Comfort?