Comfort Automation/ Security System Forums

With any reason, today my Cytech stop working.
Trying to solve the problem, i have connected pc and this is the error message:



Unhandled exception:
System.NullReferenceException: Riferimento a un oggetto non impostato su un\'istanza di oggetto.
   in Comfort.Form1.ScanForUcms(Configuration configuration)
   in Comfort.Form1.ScanForAllModules(Configuration configuration)
   in Comfort.Form1.uploadComfortPCToolStripMenuItem_Click(Object sender, EventArgs e)
   in System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)
   in System.Windows.Forms.ToolStripMenuItem.OnClick(EventArgs e)
   in System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)
   in System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)
   in System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met)
   in System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met)
   in System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)
   in System.Windows.Forms.ToolStripDropDown.OnMouseUp(MouseEventArgs mea)
   in System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   in System.Windows.Forms.Control.WndProc(Message& m)
   in System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   in System.Windows.Forms.ToolStrip.WndProc(Message& m)
   in System.Windows.Forms.ToolStripDropDown.WndProc(Message& m)
   in System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   in System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   in System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)




Some suggestion?

Another message:

\"File system 34 is not compatible with. Select file system 34.\"

Can you open Monitor I/O and log in?
copy the IO monitor and send it

No, i can not connect with ucm more.....

[user=1]slychiu[/user] wrote:

Quote:Can you open Monitor I/O and log in?
copy the IO monitor and send it

LI****

LI****

UL000003

UL000003

UL000003

V?

v?

Error writing configuration.  Response = NA

It looks like there is a fault
what are the state of the leds on Comfort?

You may have to  use UCM with Firmware prgramming cable and see if you can upgrade the firmware (to latest version)?

d2 green, fixed on

d1 red, fixed off

d9 red blinking fast

d10 green fixed on

I can read event-log.

Does it mean ucm is working?