Comfort Automation/ Security System Forums

Thanks for help. I managed to change the IP and now all works perfectly again, appreciate advice.

Just a quick follow up on this.


The current (non commercial) solution does require the R-Pi, either via DHCP configuration on the router or by manually setting, to have a static IP address. This is compounded by needing to have internet access so it can reach www.alphawerk.co.uk.


I am working on updating the code so the latter issue is removed and I am working on understanding the mitigation available on ST for the former issue.


In other news, I am very excited to say that a prototype of a dedicated UCM is nearing completion which will allow for much tighter integration and broader IOT support - whilst nothing may appear to be in progress to followers of this forum, rest assured stuff is going on

Afternoon all

I have lost access to http://alpha-uhai.local today. First thing I noticed was that all my Comfort \'things\' went offline and following some diags found that I couldn\'t access the pi web service either via http://alpha-uhai.local or it\'s static IP. I can ping the pi, so my network connectivity is fine.

I also cannot reach http://www.alphawerk.co.uk and wonder if this is related.

Any help greatly appreciated

Thanks

Jim

Yes I guess there is a problem. I have spent all day assuming it was a similar DNS problem that I experienced a couple of months ago. Thanks to your response and the fact that the server cant be reached (which sadly was the final thing I tried) I assume its their server down.

Oops, looks like it\'s down for me also

just noticed me too! Spent an hour toruble shotting till I thought to check the forums :-)

They are working on it.

Hi Guys

I have just got back from a weekend on a charity fundraiser for Macmillan and only saw this issue earlier today when it was raised to my attention. This is as a result on an ongoing bug we are currently addressing. I anticipate the workaround will be complete in the next few hours and everything should start working as previously.

We are working to overcome this issue on a permanent basis but it had been put on the back burner whilst we work on the new hardware platform. I\'ll try to bring this forward and make a patch available to overcome this specific issue.

Thanks for your patience,

Matt

Hi All

It\'s back up - your systems should all start behaving well shortly.

You can force it faster by pressing refresh in the comfort device in things.

Thanks,

Matt

Hi

My RPi running the community edition has stopped responding. I can ping it and it replies but after connecting a monitor it’s just sat their at the alpha uhai login prompt.

I can’t access the .local page either by direct link or using the static IP.

The boot list shows everything loading correctly apart from the Hostname service which fails.

I can access the Alphawerk.co.uk web page so don’t think it’s the same issue as reported in earlier posts on this thread.

What could be wrong?

Jon