Can you take a photo of the connection between the UCM and UCM/Zwave, just to make sure it is correct? It can be tricky
2nd time lucky...The z-wave UCM is in the background.
The connections appear to be correct
Please remove the white 4 way cable from the UCM/Zwave and leave it only connected by the programming cable
When connected in this way, the red and green leds on UCM/Zwave should blink in tandem with the D9 and D10 on the UCM
Then try the upgrade again
Go to Transfer > Firmware Upgrade > By UCM programming cable
Thanks for the reply. The 4 way isn\'t connected - you can see the other end in the bottom right of the picture.
Sorry you are right.Either the programming cable is faulty or the UCM baseboard may be faulty
Can you send it back to Laser to check with another cable?
I\'ve just spoken to Laser, they have received the board but tell me they are unable to test it!