Comfort Automation/ Security System Forums

I have 4 keypads two of which are KP06. One is KP06 and the other KP06A.The KP06A was fitted recently and the number 9 does not always activate when pressed unless pressed more firmly that the others. Can I swap the small keypad module from the KP06 to the KP06A to test if it is the small module or the whole keypad that is at fault?
Cheers
Ian

The keyboard module can be interchanged between KP06A and KP06The LCD modules cannotIf the KP06A keyboard has a faulty button it can be replaced if you confirm

Thanks. I will do a swap and test when I get back.

Faulty key!

Can you check with the distributor if they have a spare keyboard module?

I will, thank you.

Can you send an email to support@cytech.biz? with yoiur name, and address and contact number
we will replace the keyboard directly. Is it white or silver ?

On its way - thank you.

The replacement module has been sent out

Thank you