Comfort Automation/ Security System Forums

Hi,

I had to call home (Comfort) from a landline to open my gate to let someone in, Comfort answered with \'Please sign in\'.  I entered *+code+# and Comfort did not respond.

I tried a few times. Pressing the # a few times after no response, Comfort announces \'Good Bye\'.

I then tried calling my landline from my cell phone and it works perfectly.

Any ideas why calling Comfort from a landline does not work ?

Thanks

 

 

 

Could it be that the landline phone that you were using was blocking the * key? Was it a PABX or a DECT phone? Sometimes they use these keys for programming the phone system
Can you try on another landline?

Yes, it\'s from a PABX system at work. Will try calling from a direct line.

Thanks

Yes, it\'s from a PABX system at work. Will try calling from a direct line.

Thanks