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+--- Forum: Problems & Troubleshooting (https://www.comfortforums.com/forum-36.html)
+---- Forum: Vocabulary Issues (https://www.comfortforums.com/forum-76.html)
+---- Thread: Vocab corruption? (/thread-4599.html)
- slychiu - 02-03-2017
Hmm, it was a lightning strike which caused a fault on your original comfort. Is your area prone to lightning? Instead of damaging the system completely, it may have caused some random fault. Have you tried switching off the system and removing the battery?
- idheath - 02-03-2017
Yes I think it was the cause of the fault the first time, damage close to the telephone interface I recall.
We\'re not prone to lightning at all here, that was a one-off I think.
I just tried a complete power down / battery out and it\'s still the same.
- idheath - 02-06-2017
It\'s a bit of a strange fault. Only some of the vocabulary is wrong.
- slychiu - 02-06-2017
That is very strage. we cannot figure out what would be causing that
can you give an exacvple of the words which are wrong, ie the correct word vs the wrong word
- idheath - 02-06-2017
Would it help if I sent you some wav files?
- slychiu - 02-06-2017
wav fikles are OK but just the name of the words would be sufficent
- idheath - 02-06-2017
These are the files I have.
1 = Me keying *<PIN>#
2 = The loop message after the above
3 = Me pressing the F key to end/logoff
4 = Setting night mode then disarming
5 = Setting away mode then disarming (including walking through a zone)
I can\'t upload a WAV file, can I sent them to admin@comfortforums.com, if not please PM me an address.
Thanks
- slychiu - 02-06-2017
Support@cytech.biz
- idheath - 02-06-2017
Have just sent them.
- idheath - 02-08-2017
Any news?