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+---- Thread: Cannot use keypad to activate Engineer sign in after battery low controller warning (/thread-1703.html)
- gaynorc - 12-15-2009
Comfort (FW 5.121) with three slaves
Last night I received the following warning.
12/14 19:24 Low Battery #Comfort Controller
I tried at the keypads to activate the engineer mode (using F+0, as I have so often done in the past), so that I could enter the engineer test mode and open the panel to check the battery. No luck, just a bleep. I tried to enter the system as an ordinary user, *XXXX#, and again no luck.
However, I managed to get in as an ordinary user via the telephone, and then activated the engineer mode. Then the keypads started to work, and I was eventually able to enter as engineer and set the engineer test mode.
Is this normal?
(I will source a new battery today and replace the one in the contoller).
- hendy - 12-16-2009
No, it is not normal.
Can you send your configuration file to support@cytech.biz so that we can try duplicating the issue?