+- Comfort Automation/ Security System Forums (https://www.comfortforums.com)
+-- Forum: Products (https://www.comfortforums.com/forum-3.html)
+--- Forum: Door Stations (https://www.comfortforums.com/forum-86.html)
+---- Forum: Door Station Problems (https://www.comfortforums.com/forum-130.html)
+---- Thread: Faulty Door Station (/thread-3086.html)
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- strickers - 09-22-2012
Hi,
I have a DP03 door station and the press button to activate the doorbell has stopped working. Everything else works fine. If I take off the cover and short the connections the doorbell sounds, so I guess its the switch thatââ¬â¢s faulty. I am going to buy a new door station with a camera when I can afford it but for now could anyone supply me with a part number for a replacement switch? I assume I should be able to pick one up from RS components... Thanks,
Chris.
- ident - 09-23-2012
I dont know what the farnell part number is, there may be many parts with slughtly different dimensions or specs
We will send some switches to Laser next week
- strickers - 09-25-2012
Hi,
Thanks for your reply. Yes there are lots of different specs available.
Whatââ¬â¢s the process I need to follow to hold of them from Laser? Do I just call and ask or will they have a reference number
Thanks,
Chris.
- ident - 09-25-2012
Refer to this forum post and mention that some doorbell tact switches should be received from Cytech, but this would be probably late next week
- strickers - 10-08-2012
Hi, I have been in touch with laser but they didnt get anything in the post. Can you please confirm you have sent the switch?
- ident - 10-08-2012
I understand they have just received the parts
- strickers - 10-20-2012
Hi ident,
Thank you for sorting out the switch. Really appreciate it. Unfortunately after replacing the switch it still has the same symptoms.
I had to splash out and purchase a new MA11P, DM02, MA71 and MA61. I think this will last a long time.
Just one question, where can I find fitting instructions? I cant find them on the Cytech web site.
I assume the dm02 sits with the main comfort board now?
Does it need a separate power supply as Laser didnââ¬â¢t add one to the order?
Thanks,
Chris.
- Home - 10-20-2012
Where about\'s are you - we still carry limited spares for the old door stations NOTABLY SPEAKERS which fail every 18 months or so in exposed situations.
- ident - 10-21-2012
The manuals for the door station parts are in the DM02 manual, see https://www.cytech.biz/dm02_manual.html?category_id=108
You do not need a separate power supply if your door station is the non-camera type eg MA11. The ones with cameras require a separate 18V power supply TT1801/UK
The DM02 is mounted with the Comfort, and is connected by 5 wires to the MA11
- strickers - 10-21-2012
Hi, Thank you for your replies.
I cant find any specific instructions on what goes to where on the MA11P.
Can you please just confirm what should be wired where?
The connections I have on the ma11p are:
-, A, L+, L-, C, P1, P2, P3, P4, and 1,2,3,4
what should I connect to DM02?
Thanks in advance
Chris.