+- Comfort Automation/ Security System Forums (https://www.comfortforums.com)
+-- Forum: Products (https://www.comfortforums.com/forum-3.html)
+--- Forum: KP06/KP06A/KP04A Keypads (https://www.comfortforums.com/forum-105.html)
+--- Thread: KP06 broken? (/thread-3340.html)
- steefdebruijn - 04-10-2013
Hi,
My new keypad works normally (sound, keyboard, LCD backlight), but does not show any messages on its LCD display. The display stays blank.
Is it broken?
Steef
- ident - 04-10-2013
can you try pushing in the lcd module
the lcd and keypad modules are removable, so they may be loose after shipping
- steefdebruijn - 04-14-2013
Hi,
Tried to push module. Also tried to remove it and place it back. Also tried to place back in vertical orientation mode.
All with same result. No display, working backlight, working keypad and sound.
- ident - 04-15-2013
It appears to be a problem with the LCD internal cconector
The KP06 will need to be replaced
Can you contact your distributor for replacement
Can we have the serial number of the KP06 please, it is on a label with a bar code starting with C or P with 6 digits
Aplogies fro the problem
- steefdebruijn - 05-09-2013
Hi ident,
You have PM with my serial number.
Steef