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+--- Forum: Problems & Troubleshooting (https://www.comfortforums.com/forum-36.html)
+---- Forum: Vocabulary Issues (https://www.comfortforums.com/forum-76.html)
+---- Thread: No voice on keypad (/thread-3670.html)
- Guest - 01-07-2014
Good day. Please assist. I have a Comfort II Ultra with Firmware Version 7.046, a KP04 LCD 1.019 & a UCM USB with Firmware Version 7.028. After a lightning storm the voice is gone and the keypad says \"NO TEXT DATA DOWNLOAD ABORTED\".
When attempting to upgrade the vocabulary (It is myma36 now, I have tried to upgrade to 36 & 37 with the same result) I get error \"Vocabulary Upgrade failed with error code 6. Please try Vocabulary Upgrade again.
When attempting to upgrade the Sentence Tables I get error \"Sentence Upgrade failed with error code 17. Please try Senence Upgrade again.\"
Thank you
David
- slychiu - 01-07-2014
It looks like the lightning may have damaged the voice in flash, I am afraid
You can return the comfort pcb for repair or you can buy the Dsp section (right half of the pcb)
Please send an email to support@cytech.biz
- Guest - 01-07-2014
Hi there.
Thanks for the rapid response! I feared as much. I will ask my client what he wants to do.
David