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+-- Forum: Products (https://www.comfortforums.com/forum-3.html)
+--- Forum: UCMs (https://www.comfortforums.com/forum-146.html)
+---- Forum: Ethernet UCM/ETH03 (https://www.comfortforums.com/forum-113.html)
+---- Forum: UCM/ETH01 & UCM/ETH02 (https://www.comfortforums.com/forum-119.html)
+----- Thread: Ethernet Module not discoverable (/thread-3712.html)
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- WMADKOUR - 02-10-2014
my system is Cytech ultra2 with firmware upgraded to 7.047 and UCM/USB board PC01-066A.I replaced daughter board with Eth02 board PC01-090A firmware 3.03. UCB firmware upgraded to 7.028.
shunt F at SW8 closed ( i tried both cloth and open)
the problem is : Ethernet is not discoverable neither with device Explorer nor DS manager.Firewall is off i tried to reset the firmware through SW1 procedure as described in manual but with no result.
the led status is as follow:
- D101 steady when the cable inside (low flashing every 15 sec)
- left led at RJ45(close to D101) steady on, Right side led steady off
- D10 is steady green ( very speed flashing)D9 is flashing (noticeable)
- D1 is on Green , and (D2+D3+D4) IS OFF
- ident - 02-10-2014
when did you buy this ETH02? is there a serial number on he PCB?
- WMADKOUR - 02-10-2014
ETH02 Submodule for UCM was purchased at March 2012 as spare part item with part# (P056952) - invoice #C120100
- ident - 02-11-2014
It seems there is a problem with it
In the meantime can you send the ETh02 back to us so we can investigate
Apologies for thje inconvenience
- WMADKOUR - 02-11-2014
the unit been sent, i would like to correct one status :
- left led at RJ45(close to D101) blink 3 times then stop for 2 sec then blink again on, Right side led steady off
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- ident - 02-11-2014
Thanks we will check when received
- ident - 02-17-2014
Hi Wael
we have received the UCM/ETH02
We were able to see the IP address using DS Manager at 192.168.1.55
We changed the IP address to 10.0.0.73 for testing as you can see from the screenshot
DS Explorer shows the firmware to be Uni3.13 which is firmware for Universal UCM, not the normal UCM
You would need to change the ETH02 firmware to general UCM in order to work with UCM for Comfigurator etc
There is nothing wrong with the UCM that we can see
Do you try it on another computer?
would you like us to return it?
- WMADKOUR - 02-18-2014
Thant\'s a good news, thank you for your effort, as well, i would appreciate if you could update the firmware for general UCM at your side.
however, is there is any chance that the comfort Ultra board it self could be the reason.
yesterday when we re-install the Ultra board at the site, the board are not recognizing any inputs except the first Zone one.
as well we couldn\'t accessing it normally using the UCM serial, means we access it one time from 15 trial with connection failure message!!
any suggestion ??
- ident - 02-19-2014
There may be a problen with the Comfort or the prgramming, but this should not affect beiung to detect the IP address of the ETH02
Can you change the comfort PCB and see if you still have the problem
- WMADKOUR - 02-25-2014
we sent the ultra inorder to be check at your side
any good news
thanks