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+--- Forum: Problems & Troubleshooting (https://www.comfortforums.com/forum-36.html)
+---- Forum: Vocabulary Issues (https://www.comfortforums.com/forum-76.html)
+---- Thread: Why i can not transfer vocabulary? (/thread-3762.html)
- kodomo - 04-12-2014
I can not transfer new vocabulary and now keypad not say. How to fix problem ?
hard ware CP9000-ULT v5.039 + UCM 6.xxx
Solfware comfigurator v3.7.8.0 + vocab myma36
- ident - 04-12-2014
It is probably a problem with the Comfort firmware 5.039 which is a very old, more than 6 years) non-flash version or there may be a problem with the voice IC
Switch off power and battery to Comfort , power up and try again
If it stil has the same problem, then you may need to send the board back to us for checking or repair.
- kodomo - 04-16-2014
I will send the board back to us for checking or repair soon.
Thank you so much
- ident - 04-16-2014
Please send it to
Attn Repairs Dept
Cytech Technology Pte Ltd
55 Ubi Avenue 1 #07-04
Singapore 408935
Singapore
Tel +65 68469701
Please describe the fault with as much detail as possible and leave a return address and phone number
- kodomo - 04-16-2014
Hi Moment when I discovered the VPG3.05. and I use it manual program VOCAB.It can fix the problems I have.
Thanks very much for the advice.DAX