Comfort Automation/ Security System Forums
Problems upgrading Vocab in Firmware 7.112 - Printable Version

+- Comfort Automation/ Security System Forums (https://www.comfortforums.com)
+-- Forum: Support (https://www.comfortforums.com/forum-2.html)
+--- Forum: Problems & Troubleshooting (https://www.comfortforums.com/forum-36.html)
+---- Forum: Vocabulary Issues (https://www.comfortforums.com/forum-76.html)
+---- Thread: Problems upgrading Vocab in Firmware 7.112 (/thread-4496.html)

Pages: 1 2


- cc_uk - 08-13-2016

I am trying to update my Comfort II system with the kate39.bin Vocab file following upgrade to the 7.112 beta firmware to support partitions.

The Firmware upgrade to 7.112 went well.     My ETh03 & UCM are already ont he latest firmware, and I am using Comfigurator 3.11.6.0

When I try to upload the Kate39.bin file I get The upgrading Vocabulary dialogue box appear but it never progresses.  The KP04A keypad displays Keypad not polled for a while, and eventually I get Vocabulary upgrade incomplete, Please try Vocabulary Upgrade again. 

After that Comfort resets and I get WRONG TEXT PUSH *1 together on the keypad.

Comfigurator then reports the vocabulary version as 255

Any help appreciated.



- slychiu - 08-13-2016

You are right
There seems to bee a problem with upgrading vocabulary
Please hold on. I will see if downgrading the firmware wil allow the vocab upgrade to work. The firmware 7.112 has been removed for now until we figure ut what is the priblem




- cc_uk - 08-13-2016

Hi I have just tried downgrading the firmware and find that does allow recovery and upgrading of the vocabulary.

The system is working correctly now. I left Comfigurator at 3.11.6.0 so it was just the comfort firmware I downgraded to try this


- slychiu - 08-13-2016

Thnaks for the confrm. My firmware downgrade us still goung on



- juwi_uk - 08-13-2016

I\'m just downgrading to 7.107 to try again.   Strangely the Sentence tables did upgrade OK in 7.112 but the progress bar never shows any sign of movement for the full vocab upgrade (up to point when it aborts).


- cc_uk - 08-13-2016

Same result for me. I could upgrade the sentence tables and LCD text

This fixed the LCD text but left no voice

After the firmware downgrade I was able to repeat and get the voice working


- juwi_uk - 08-13-2016

My Vocab now upgraded OK.

When i try to write CCLX to Comfort I now get this; any ideas?

Ju

 

 



- slychiu - 08-14-2016

It means the vocab setting in Comfigurator is different from the vicab in Comfort (that you upgraded)

Configuration > Modules and Settings shows the Vocab in Configurator eg English Residential

Configuration > System Information shpws the vocan in Comforrt





- slychiu - 08-14-2016

The vocab upgrade problem has been fixed. It will be in ULT 7.113
We will do more testing before the beta.
Apologies for the bug as the firmware has very major changes and the vocab bug was missed out



- juwi_uk - 08-14-2016

OK but what do I do to fix and get them in sync again; I upgraded the Vocab to Myma39.bin BTW?

Configuration > Modules and Settings shows the Vocab in Configurator 

  shows \"English Residential\"  <-- dropdown list doesnt show myma39!

Configuration > System Information

  shows  Vocab = 5

  Custom Vocab = No

  System Vocab Ver = 39

  User Vocab Ver = 1