Comfort Automation/ Security System Forums
False alarms - Printable Version

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- ianh100 - 08-19-2017

Hi, I have an original Comfort 1 that has been reliable for many years. Over the last year we got a few false alarms, not very frequent. I assumed it was the PIR and swapped them out which seemed to sort things.
Last night we had an alarm on a zone which I configured in software but is not actually connected to anything. The alarm was not set to away or night mode. I have never had this zone trigger before. Very confused.
Could something be going bad on the main PCB or perhaps a power issue? Is it work cleaning and checking the connections on the PCB every few years as they could work lose?


- slychiu - 08-19-2017

It’s difficult to say as it could be any of your reasons
Read the event log may give a clue
You should short the zone or program to null zone type if it is not used