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+--- Thread: Connectivity Issue (Resolved) (/thread-4827.html)
- matt.brain@gmail.com - 12-31-2017
Hi All
It has come to our attention that the www.alphawerk.co.uk server is currently unavailable and as a result this is triggering an uncaught exception in the alarm code. This is a known issue which will be resolved in the next release when we overhaul the telemetry code.
You may find your UHAI is unresponsive until this is resolved, we are working on it and I will update this ticket once I have an update.
Thanks,
Matt
- mattbrain - 12-31-2017
This issue has now been resolved.
UHAI\'s which went offline during this downtime should automatically recover. If events are not being received into SmartThings you may need to click the refresh icon in the Comfort Bridge thing.
Thanks,
Matt