Comfort Automation/ Security System Forums
Power Failure - Controller - Printable Version

+- Comfort Automation/ Security System Forums (https://www.comfortforums.com)
+-- Forum: Support (https://www.comfortforums.com/forum-2.html)
+--- Forum: Problems & Troubleshooting (https://www.comfortforums.com/forum-36.html)
+---- Forum: Troubles (https://www.comfortforums.com/forum-77.html)
+---- Thread: Power Failure - Controller (/thread-5213.html)



- OhPinchy - 09-01-2020

I have been getting a repeated Power Failure - Controller message on my keypads. I get a failed to connect to UCM message when I try to connect via Comfigurator (though it did work yesterday for a while). I run all my house automation off the UCM Pi and that is offline also. 
I tested the power input to the mainboard on my master Comfort panel and got a 15volt reading and a 14v reading on the output terminals that feed PIRs etc. (so power is making it into and through the board). The backup battery was down at 12.5v so I swapped it with one from my slave panel that was 15v. 
I have had no power outages recently. Any ideas on what may be causing both the error message and the system being offline for Comfigurator and UCMPi? Thanks


- slychiu - 09-02-2020

Perhaps the UCM/Pi is sometimes drawing too much current from the Main Comfort PCB, together wth other keypds etc. If you have a Slave with battery backup, try connecting the UCM/Pi to that instead of the Main PCB. You may also need a separte 12V supply for the UCM/Pi if that does not fix it




- Swiss-Toni - 09-02-2020

[user=1]slychiu[/user] wrote:
Quote:Perhaps the UCM/Pi is sometimes drawing too much current from the Main Comfort PCB, together wth other keypds etc. If you have a Slave with battery backup, try connecting the UCM/Pi to that instead of the Main PCB. You may also need a separte 12V supply for the UCM/Pi if that does not fix it
Quote:
Hi Slychiu is there a table of the amp pull on the cytech components:UCMsKeypadsRIOsSCSsRelaysObviously PIRs are outside of your remit, but it may go some way to help prevent power cycle issues and over demand on the system.



- slychiu - 09-02-2020

We do not have a table of all the devices but each product manual will state its typical current draw



- OhPinchy - 09-02-2020

Thanks. UCMPi is powered from a completely separate 12v power supply so should not be affecting main panel power draw.


- Swiss-Toni - 09-02-2020

[user=1]slychiu[/user] wrote:
Quote:We do not have a table of all the devices but each product manual will state its typical current draw
Thanks for that I must have ovelooked that in the manuals, and will start creating my own reference table.



- slychiu - 09-02-2020

Perhaps something in your system is intermittently drawing too much current.
Read the event log to check when this power failure event occurs