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+--- Forum: Problems & Troubleshooting (https://www.comfortforums.com/forum-36.html)
+---- Forum: Troubles (https://www.comfortforums.com/forum-77.html)
+---- Thread: Phone Trouble (/thread-5302.html)
- davidsilva - 04-16-2021
Hello,The message \"Phone Trouble\" is seen on the keypad LCD and heard as announcement when the Incoming Telephone Line, but the line is working and I can do calls. I also have a UCM/GSM4 and every times the alarm calls are doing by GMS instead of line. If I check the \"Ignore Line Cut\" Â option I leave to have the message \"Phone Trouble\" but the call continues to be made of the GSM. The line voltage is only 37V. So, is it a problem with the line or with the Comfort?
Best regards,
- slychiu - 04-17-2021
It may be a problem in Phone line detection ij Comfort, perhaps due to a lightning strikeTry to reverse the wires on the TEL IN connector.
- davidsilva - 04-19-2021
Hello,I tried to reverse the TEL IN wires but it didn\'t work. So I\'ll try to replace the Comfort.Thanks.