<![CDATA[Comfort Automation/ Security System Forums

<![CDATA[Comfort Automation/ Security System Forums - UCM/ETH01 & UCM/ETH02]]> https://www.comfortforums.com/ Fri, 11 Sep 2026 13:08:54 +0000 MyBB <![CDATA[ETH01 and ETH02 are obsolete]]> https://www.comfortforums.com/thread-5831.html Thu, 05 Mar 2026 01:22:22 -0500 slychiu]]> https://www.comfortforums.com/thread-5831.html ETH01 and ETH02 are only compatible with Comfort 1 and Comfigurator version 2

Usoing ETH01 or ETH02 may result in firmware corruption when upgrading firmware or incorrent information in Comfort]]> ETH01 and ETH02 are only compatible with Comfort 1 and Comfigurator version 2

Usoing ETH01 or ETH02 may result in firmware corruption when upgrading firmware or incorrent information in Comfort]]> <![CDATA[UCM_ETH02 communication issue]]> https://www.comfortforums.com/thread-5405.html Tue, 15 Nov 2022 13:11:43 -0500 ]]> https://www.comfortforums.com/thread-5405.html I had posted last week re a problem with updating UCM Eth02 and Comfort firmware - the post has disappeared, presumably due to your move to new host and register.
My issue was I had only UCM/Eth02 and UCM/GSM, and was therefore unable to update the UCM Eth02 module firmware using the programming cable. I had asked you if there was a procedure to upgrade direct from laptop, but you advised me to get an Eth03 submodule to allow upgrading from Comfigurator.
I have purchased an Eth03 sub module as advised, and was about to install it when I noticed the following in sub-forum 113/3695: \"If you are upgrading from USB or ETH02 to ETH03 by plugging in the ETH03 Module, please upgrade the UCM firmware to minimum 7.048 before changing to the ETH03 submodule\".[/b]
[/b]I obviously cannot upgrade the UCM firmware, so what can I do now? It looks like I cannot just change the sub-module and upgrade the firmware from there. Is there a work-around?
Thanks,Paul

]]> I had posted last week re a problem with updating UCM Eth02 and Comfort firmware - the post has disappeared, presumably due to your move to new host and register.
My issue was I had only UCM/Eth02 and UCM/GSM, and was therefore unable to update the UCM Eth02 module firmware using the programming cable. I had asked you if there was a procedure to upgrade direct from laptop, but you advised me to get an Eth03 submodule to allow upgrading from Comfigurator.
I have purchased an Eth03 sub module as advised, and was about to install it when I noticed the following in sub-forum 113/3695: \"If you are upgrading from USB or ETH02 to ETH03 by plugging in the ETH03 Module, please upgrade the UCM firmware to minimum 7.048 before changing to the ETH03 submodule\".[/b]
[/b]I obviously cannot upgrade the UCM firmware, so what can I do now? It looks like I cannot just change the sub-module and upgrade the firmware from there. Is there a work-around?
Thanks,Paul

]]> <![CDATA[EM100 (ETH01) ]]> https://www.comfortforums.com/thread-5117.html Sat, 19 Oct 2019 01:48:55 -0400 ]]> https://www.comfortforums.com/thread-5117.html <![CDATA[UCM01 not connecting]]> https://www.comfortforums.com/thread-4548.html Thu, 27 Oct 2016 10:47:10 -0400 ]]> https://www.comfortforums.com/thread-4548.html I can still ping the unit on the IP address I expect at it responds, but the CSM will not recognise it.
On the unit the Green D103 is flashing 2 blips and the D104 is off.
Any ideas on how to get it back to life?
Thanks]]> I can still ping the unit on the IP address I expect at it responds, but the CSM will not recognise it.
On the unit the Green D103 is flashing 2 blips and the D104 is off.
Any ideas on how to get it back to life?
Thanks]]> <![CDATA[No response from UCM message]]> https://www.comfortforums.com/thread-4351.html Thu, 05 Nov 2015 13:51:10 -0500 ]]> https://www.comfortforums.com/thread-4351.html
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Info 5 11 15.jpg (Size: 191.62 KB / Downloads: 41) ]]> <![CDATA[UCM/ETH01 upgrade to ucm/eth3]]> https://www.comfortforums.com/thread-4083.html Fri, 19 Dec 2014 01:58:27 -0500 ]]> https://www.comfortforums.com/thread-4083.html I\'ve a ucm/eth01 with ucm firmware 5.212 and tibbo plugin(eth1). Is it possible for me to just buy the eth3 plugin and use the existing ucm or do I need to spring for the complete ucm/eth3.
Is it possible to upgrade the ucm firmware to a higher level without another ucm to interface to it ?
ThanksDÃÂ³nal]]> I\'ve a ucm/eth01 with ucm firmware 5.212 and tibbo plugin(eth1). Is it possible for me to just buy the eth3 plugin and use the existing ucm or do I need to spring for the complete ucm/eth3.
Is it possible to upgrade the ucm firmware to a higher level without another ucm to interface to it ?
ThanksDÃÂ³nal]]> <![CDATA[UCM and very old Hardware]]> https://www.comfortforums.com/thread-3867.html Wed, 25 Jun 2014 09:55:16 -0400 ]]> https://www.comfortforums.com/thread-3867.html I would like to know if I can upgrade my UCM to an ethernet UCM?
Motherboard Tongue

C01-001E Rev E Serial A008777Chip 04.2048 inputs, 8 outputs
Ringer02, PC01-011A
Expansion board PC01-003B, 8 inputs, 8 outputsUCM PC01-017B RS232, 4.101
KeypadPC01-007ASerial K01277
Comfigurator v1.1.3, US Residential, FS18
The system still works very well so I don\'t want to replace everything but the Keypad and UCM would be nice to upgrade.
Any suggestions or advice
]]> <![CDATA[Ethernet Module not discoverable]]> https://www.comfortforums.com/thread-3712.html Mon, 10 Feb 2014 13:37:48 -0500 ]]> https://www.comfortforums.com/thread-3712.html shunt F at SW8 closed ( i tried both cloth and open)
the problem is : Ethernet is not discoverable neither with device Explorer nor DS manager.Firewall is off i tried to reset the firmware through SW1 procedure as described in manual but with no result.
the led status is as follow:

D101 steady when the cable inside (low flashing every 15 sec)
left led at RJ45(close to D101) steady on, Right side led steady off
D10 is steady green ( very speed flashing)D9 is flashing (noticeable)
D1 is on Green , and (D2+D3+D4) IS OFF

i tried to test it through Ethernet switch and direct to PC, with tested cables but nothing changedany suggestion ?

]]> shunt F at SW8 closed ( i tried both cloth and open)
the problem is : Ethernet is not discoverable neither with device Explorer nor DS manager.Firewall is off i tried to reset the firmware through SW1 procedure as described in manual but with no result.
the led status is as follow:

D101 steady when the cable inside (low flashing every 15 sec)
left led at RJ45(close to D101) steady on, Right side led steady off
D10 is steady green ( very speed flashing)D9 is flashing (noticeable)
D1 is on Green , and (D2+D3+D4) IS OFF

i tried to test it through Ethernet switch and direct to PC, with tested cables but nothing changedany suggestion ?

]]> <![CDATA[Pb with UCM/ETH02 - failed to connect - erratic]]> https://www.comfortforums.com/thread-3668.html Thu, 02 Jan 2014 21:50:10 -0500 ]]> https://www.comfortforums.com/thread-3668.html I have last Eth2 firmware version.
Having Homeseer 2 and trying the pjccomfort plugin (which is not so far), I am checking my config with Tibbo DS manager. I can see the blue icon and my device set up at the right ip address, but mostly of the time, checking the settings give me an error message \" no response from this device\", while at the same time I can connect with Wizcomfort without a single problem.

Any idea?
Is anyone running HS and the pjc plugIn?
Thank you
Philippe]]> I have last Eth2 firmware version.
Having Homeseer 2 and trying the pjccomfort plugin (which is not so far), I am checking my config with Tibbo DS manager. I can see the blue icon and my device set up at the right ip address, but mostly of the time, checking the settings give me an error message \" no response from this device\", while at the same time I can connect with Wizcomfort without a single problem.

Any idea?
Is anyone running HS and the pjc plugIn?
Thank you
Philippe]]> <![CDATA[ETH02 - Tibbo EM500 - VERY VERY HOT]]> https://www.comfortforums.com/thread-3569.html Sat, 19 Oct 2013 15:38:48 -0400 ]]> https://www.comfortforums.com/thread-3569.html During testing today I found that a vertical component/s mounted vertically on the ETH02 card (that attaches to the UCM) gets extremely HOT.

This doesnt seem normal? Should I be returning the ETH02 and UCM? I can however connect to the UCM --> and Comfort PCB. The link between the PCB and UCM doesnt work on JP2. AS soon as this is switched to JP2A it shows up on DS Manager without an issue.

Your comments and assistance would really be appreciated.

Regards
Ronnie]]> During testing today I found that a vertical component/s mounted vertically on the ETH02 card (that attaches to the UCM) gets extremely HOT.

This doesnt seem normal? Should I be returning the ETH02 and UCM? I can however connect to the UCM --> and Comfort PCB. The link between the PCB and UCM doesnt work on JP2. AS soon as this is switched to JP2A it shows up on DS Manager without an issue.

Your comments and assistance would really be appreciated.

Regards
Ronnie]]> <![CDATA[Upgrade UCM/Eth to Eth2]]> https://www.comfortforums.com/thread-3559.html Mon, 14 Oct 2013 06:37:42 -0400 ]]> https://www.comfortforums.com/thread-3559.html I can\'t reach it and all Leds are off on the Eth Module. All Leds on UCM board seem ok and working. Network connectivity is ok as proved by another device connected to the same cable. Anyone saw this before?

Assuming that the UCM board is OK and thinking about replacing the module if it is faulty, I would like to know if I can simply replace the ETH1 module with a new ETH2 on the same UCM.

Is it \"plug-play\" or must I use a soldering iron somewhere?

Thanks.]]> I can\'t reach it and all Leds are off on the Eth Module. All Leds on UCM board seem ok and working. Network connectivity is ok as proved by another device connected to the same cable. Anyone saw this before?

Assuming that the UCM board is OK and thinking about replacing the module if it is faulty, I would like to know if I can simply replace the ETH1 module with a new ETH2 on the same UCM.

Is it \"plug-play\" or must I use a soldering iron somewhere?

Thanks.]]> <![CDATA[UCM/Ethernet problem Device not found]]> https://www.comfortforums.com/thread-3522.html Thu, 19 Sep 2013 09:17:39 -0400 ]]> https://www.comfortforums.com/thread-3522.html
[color=\"#0000ff\"]\"Hi.
Module UCM PC01-066A with plugin Tibbo PC01-045B

I have got a Ethernet module which I have not used in over two years. I cant remember the IP, Tried all IP ranges I might have used since 2009 and even the 10.0.0.*.

I have upgraded my laptop since then to Windows 7 X64. I downloaded DS 5.9.10.
With no Success.

My Device reacts as follow

My   D101 Red LED stays Off
       D102 Green LED stays on most of the time, flash off and back on randomly.
       D103 Green LED Flash twice every 2 sec about. ( This should indicate that unit       was unable to establish a true network connection, and is in idle mode )
       D104 Red LED stays Off.
Pressing SW101
       D103 and D103 LED Start flash . ( I believe this puts module in Serial ) ?
       If so, Can i use a serial cable plugged into the RJ45?
Pressing SW1
        Reset Main Panel, No changes when scanning

I have used and tested Straight as well as X Cables. X over between PC and Module and Straight between Module and switch.

Switch is set up for DHCP, would have expected a result if module doesn\'t have static IP.

I was not sure if any of my Controllers PC01-051B might be to blame, Supplied 12 volts only to Ethernet module.

I have tried multiple different software programs in detecting the device, ex The Dude. with no luck.

I need to get my device to react differently on D103. Any other suggestions.?

[/color]\"
We will check your part numbers and get back to you

]]>
[color=\"#0000ff\"]\"Hi.
Module UCM PC01-066A with plugin Tibbo PC01-045B

I have got a Ethernet module which I have not used in over two years. I cant remember the IP, Tried all IP ranges I might have used since 2009 and even the 10.0.0.*.

I have upgraded my laptop since then to Windows 7 X64. I downloaded DS 5.9.10.
With no Success.

My Device reacts as follow

My   D101 Red LED stays Off
       D102 Green LED stays on most of the time, flash off and back on randomly.
       D103 Green LED Flash twice every 2 sec about. ( This should indicate that unit       was unable to establish a true network connection, and is in idle mode )
       D104 Red LED stays Off.
Pressing SW101
       D103 and D103 LED Start flash . ( I believe this puts module in Serial ) ?
       If so, Can i use a serial cable plugged into the RJ45?
Pressing SW1
        Reset Main Panel, No changes when scanning

I have used and tested Straight as well as X Cables. X over between PC and Module and Straight between Module and switch.

Switch is set up for DHCP, would have expected a result if module doesn\'t have static IP.

I was not sure if any of my Controllers PC01-051B might be to blame, Supplied 12 volts only to Ethernet module.

I have tried multiple different software programs in detecting the device, ex The Dude. with no luck.

I need to get my device to react differently on D103. Any other suggestions.?

[/color]\"
We will check your part numbers and get back to you

]]> <![CDATA[Connecting a PC to UCM/Eth2]]> https://www.comfortforums.com/thread-3484.html Mon, 19 Aug 2013 03:48:47 -0400 ]]> https://www.comfortforums.com/thread-3484.html
Needing to upgrade the firmware of both the Comfort and KP06 (see other thread) I finally got around to connecting the PC to Comfort (or as the case turned out...I tried Sad

)

Looking at the instructions there are three ways to connect..

1) PC to Hub with Comfort to Hub (all straight thru CAT5)
2) PC to Comfort (straight thru CAT5)
3) PC to Comfort (x-over CAT5)

Assumption was that the Comfort (like a PC) would pick up a DHCP lease once connected, however the instructions mentioned that Comfort was preconfigured with an IP in the range of 10.0.0.51-10.0.0.60.

This was a pain as my Home Hub runs the 192.168.x.x range.

Scenario 1

Loading up ComFigurator, the instructions stated to set an IP (in the range of your choice) under Settings -> UCM Connection and then via DS manager, let the PC \'Discover\' the IP address of Comfort.

It\'s this last bit I have trouble understanding as DS Manager is running on a PC (that already has an IP address from my Hub) and it fails, stating no connection to UCM

Scenario 2

Now I set my PC with an IP in the 10.0.0.x range, in the hope DS manager will see Comfort with it\'s pre-defined IP (10.0.0.51-60)
This also fails and it cannot discover the UCM

Scenario 3

This will be tried later as my x-over cable is at work.

All the LEDs look good and the Green RDY light is on. The RED LED on the ETH2 module is on and blinks occasionally and the RED & Green LEDS for comms back to the Comfort CPU are blinking furiously

Soooo I guess I am missing something here, and doing something wrong. The instructions are a little mis-leading as what IP address Comfort has and how to set it up.

The problem is in order to go through the usual check and potential firmware upgrade I need the UCM/Eth2 to get an IP and I do not have the serial interface...

So my questions are....

1) Do I use a straight thru or x-over CAT5 cable?
2) Do I plug Comfort into my Hub and will it get a DHCP lease? If not, how do I change it\'s pre-defined IP when DS Manager cannot see it..?
3)Do I plug Comfort into my PC and set a local IP range?? If so what settings do I use?
4) Have I missed a guide on the forums as to how to connect to Comfort for the first time?

Regards,
Vangelis]]> <![CDATA[Installation & set-up instructions for UCM/Eth]]> https://www.comfortforums.com/thread-3483.html Sat, 17 Aug 2013 13:36:34 -0400 ]]> https://www.comfortforums.com/thread-3483.html This was mainly because I only have Macs - not a PC, so -perhaps erroneously- thought I was not going to be able to communicate with Comfort.
Now that the iPad app is available I have a fresh reason to install the UCM/Eth.
BUT
I cannot find either
1/. the installation instructions
or
2/. the programming/set-up manual
Please could you point me to links for download.
plus
I am sure I will need to upgrade my firmware as well. I installed the panel about 5 years ago. Can I get the firmware version using the engineers menu?
or
I do have a Macbook plus a USB/serial adapter - I seem to recall there is a way I can talk to the UCM/Eth via the RS232 port on the UCM/Eth. Again - if I am correct, please could you point me to a link that will help me.
Last question: If I power up the UCM/Eth from 12v source will I be able establish communication - over RS232 before I connect the UCM/Eth into comfort?
Many thanks

]]> This was mainly because I only have Macs - not a PC, so -perhaps erroneously- thought I was not going to be able to communicate with Comfort.
Now that the iPad app is available I have a fresh reason to install the UCM/Eth.
BUT
I cannot find either
1/. the installation instructions
or
2/. the programming/set-up manual
Please could you point me to links for download.
plus
I am sure I will need to upgrade my firmware as well. I installed the panel about 5 years ago. Can I get the firmware version using the engineers menu?
or
I do have a Macbook plus a USB/serial adapter - I seem to recall there is a way I can talk to the UCM/Eth via the RS232 port on the UCM/Eth. Again - if I am correct, please could you point me to a link that will help me.
Last question: If I power up the UCM/Eth from 12v source will I be able establish communication - over RS232 before I connect the UCM/Eth into comfort?
Many thanks

]]> <![CDATA[Confort II UCM IP and default Gateway ]]> https://www.comfortforums.com/thread-3454.html Sun, 21 Jul 2013 10:10:06 -0400 ]]> https://www.comfortforums.com/thread-3454.html

I\'m trying to make my Confort II available from the Internet, but I suspect the UCM might not have a default gateway configured.
Works from my Lan, but its not answering back to other addresses (router is well configured)...

How can I check or change this ?

Thank you for your time....

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ucm.JPG (Size: 26 KB / Downloads: 32) ]]>

I\'m trying to make my Confort II available from the Internet, but I suspect the UCM might not have a default gateway configured.
Works from my Lan, but its not answering back to other addresses (router is well configured)...

How can I check or change this ?

Thank you for your time....

.jpg

ucm.JPG (Size: 26 KB / Downloads: 32) ]]>