<![CDATA[Comfort Automation/ Security System Forums - UCM Problems]]> https://www.comfortforums.com/ Sun, 09 Aug 2026 18:32:43 +0000 MyBB <![CDATA[U/UCM no life from the ETH port]]> https://www.comfortforums.com/thread-5582.html Sun, 15 Dec 2024 15:48:45 -0500 ]]> https://www.comfortforums.com/thread-5582.html Is there anything wrong with the DIP setup here? Any tips to pop it back to life? It\'s running 7.117, just updated it from an older release.
Thanks

.jpeg   IMG_2213.jpeg (Size: 587.38 KB / Downloads: 5) ]]> Is there anything wrong with the DIP setup here? Any tips to pop it back to life? It\'s running 7.117, just updated it from an older release.
Thanks

.jpeg   IMG_2213.jpeg (Size: 587.38 KB / Downloads: 5) ]]> <![CDATA[UCM/USB Comms failure]]> https://www.comfortforums.com/thread-5413.html Mon, 16 Jan 2023 21:12:22 -0500 ]]> https://www.comfortforums.com/thread-5413.html

The solution to this is to power off the UCM and power on again (by unplugging and plugging in the white 4 way cable) while keeping the USB cable connected to the PC. Resetting the USB will not work - a cold start is needed.

In UCM Firmware 7.176 an improvement has been made. see http://www.comfortforums.com/forum81/5259.html  The UCM can be reset without having to power off, while the USB is connected to the PC. Also the ERR led (D3 Red) turns on the the Wifi submodule is detected. Hence is you see the ERR led ON, just plug in the USB cable to the PC and press the rseton the UCM.

If the wifi submodule is connected, the ERR led should be on.


Note that old USB submodules are not powered by the PC and do not have this problem


]]>

The solution to this is to power off the UCM and power on again (by unplugging and plugging in the white 4 way cable) while keeping the USB cable connected to the PC. Resetting the USB will not work - a cold start is needed.

In UCM Firmware 7.176 an improvement has been made. see http://www.comfortforums.com/forum81/5259.html  The UCM can be reset without having to power off, while the USB is connected to the PC. Also the ERR led (D3 Red) turns on the the Wifi submodule is detected. Hence is you see the ERR led ON, just plug in the USB cable to the PC and press the rseton the UCM.

If the wifi submodule is connected, the ERR led should be on.


Note that old USB submodules are not powered by the PC and do not have this problem


]]> <![CDATA[CS Manager Issue]]> https://www.comfortforums.com/thread-5317.html Thu, 03 Jun 2021 11:54:06 -0400 ]]> https://www.comfortforums.com/thread-5317.html

.jpg   CS Manager 001.jpg (Size: 124.52 KB / Downloads: 19) ]]>

.jpg   CS Manager 001.jpg (Size: 124.52 KB / Downloads: 19) ]]> <![CDATA[UCM - number of modules dont match]]> https://www.comfortforums.com/thread-5315.html Wed, 26 May 2021 07:13:48 -0400 ]]> https://www.comfortforums.com/thread-5315.html When trying to program my system, I get the following error: \"..the number od modules defined in Modules&Setting does not match the modules listed under the MOdules tab\".
My system did not change (add or remove modules).
I did a scan for all modules (pic attached).
What am I doing wrong ?

Thank you



.pdf   cytech_errors.pdf (Size: 421.59 KB / Downloads: 4) ]]> When trying to program my system, I get the following error: \"..the number od modules defined in Modules&Setting does not match the modules listed under the MOdules tab\".
My system did not change (add or remove modules).
I did a scan for all modules (pic attached).
What am I doing wrong ?

Thank you



.pdf   cytech_errors.pdf (Size: 421.59 KB / Downloads: 4) ]]> <![CDATA[UCM/ETH03 failed UCM firmware update]]> https://www.comfortforums.com/thread-5199.html Thu, 16 Jul 2020 22:12:53 -0400 ]]> https://www.comfortforums.com/thread-5199.html If firmware upgrade of UCM failed you will not be able to connect as the UCM does not work anymore

If it happens again please provide a screenshot of  the error messages that were seen so we can see what was the problem
we also need to know what is the firmware version by looking at the label on the UCM controller IC eg UCM 7.xxx or UCM 5.xxx
]]> If firmware upgrade of UCM failed you will not be able to connect as the UCM does not work anymore

If it happens again please provide a screenshot of  the error messages that were seen so we can see what was the problem
we also need to know what is the firmware version by looking at the label on the UCM controller IC eg UCM 7.xxx or UCM 5.xxx
]]> <![CDATA[UCM]]> https://www.comfortforums.com/thread-5193.html Tue, 07 Jul 2020 06:19:18 -0400 ]]> https://www.comfortforums.com/thread-5193.html
.png   Capture.PNG (Size: 12.38 KB / Downloads: 56) ]]>
.png   Capture.PNG (Size: 12.38 KB / Downloads: 56) ]]> <![CDATA[Failed to Upgrade Firmware]]> https://www.comfortforums.com/thread-5100.html Wed, 07 Aug 2019 18:20:28 -0400 pvrodrigues]]> https://www.comfortforums.com/thread-5100.html I have a problem doing the login. I tried for Network (Local) and USB and always have this message \"Login Not valid for requested operation\".  
In this moment my UCM not work. I need help to instal my programming.
What I have to do?
RegardsPedro Rodrigues

]]> I have a problem doing the login. I tried for Network (Local) and USB and always have this message \"Login Not valid for requested operation\".  
In this moment my UCM not work. I need help to instal my programming.
What I have to do?
RegardsPedro Rodrigues

]]> <![CDATA[Need to upgrade ucm01 to 05 ???]]> https://www.comfortforums.com/thread-4686.html Sat, 06 May 2017 05:11:59 -0400 ]]> https://www.comfortforums.com/thread-4686.html
  •  Comfort board # A001279   Firmware=M4.82  File Sytem = FS-18  US Residential
  • 1 Local Expansion Module # LEM01    
  • 1 Ringer Module # RG01
  • 3 Keypads # KP01                                
  • 1 Doorstation Module # DP01
  • Voice Chip # JE7 Voice-Charlotte (British Hong Hong)  Word list= Charlotte Br HK
  • Software=CSX-press version 2.05 Upgraded  05/31/2003 Firmware=Outside 4.172
  • 1 Universal Control Module # UCM01  UCM-5.43 UCM Board = PC01-017E
  • 1 Ringer Module # RGR03
  • Software=Comfigurator 1.1.6 Upgraded 11/30/2005 text_editor.focus(); Software=Comfigurator 1.6 Currently running Comfigurator 2.2.3

    • I would like to move to a UCM/usb and from what I read I need to get the comfigurator to at least 3.0 or better.  My current UCM01 seemed to have passed last week and the RS232 is pretty old technology like me.  If anyone can shed some light on what they think I should do please chime in.  I am nor really looking to upgrade the whole thing just get back up and keep all of my old X10 junk working too. Like a ucm05/usb and more a more current version of comfigurator if possible.  Not into the android stuff or iphone stuff much but would to the daughter board making it switchable to Ethernet or USB  wither way. SlyChiu  please tell LiChiu hello for me as it has been way to long since I said Hello to him. Respectfully, Carl Ford If I got a ucm05 what is the latest comfigurator that will work. 

    added5/6/17

    After reading for the 2rd day I now realize that since my setup is so old there might not be much help for me.  Is there a place where I can download like Comfigurator 3.1.1 or an older version than what is on the cytech.biz website so I can start updating the ccl files that I do have ??? 

    Thanks Again,

    Carl Ford
    ]]>
  •  Comfort board # A001279   Firmware=M4.82  File Sytem = FS-18  US Residential
  • 1 Local Expansion Module # LEM01    
  • 1 Ringer Module # RG01
  • 3 Keypads # KP01                                
  • 1 Doorstation Module # DP01
  • Voice Chip # JE7 Voice-Charlotte (British Hong Hong)  Word list= Charlotte Br HK
  • Software=CSX-press version 2.05 Upgraded  05/31/2003 Firmware=Outside 4.172
  • 1 Universal Control Module # UCM01  UCM-5.43 UCM Board = PC01-017E
  • 1 Ringer Module # RGR03
  • Software=Comfigurator 1.1.6 Upgraded 11/30/2005 text_editor.focus(); Software=Comfigurator 1.6 Currently running Comfigurator 2.2.3

    • I would like to move to a UCM/usb and from what I read I need to get the comfigurator to at least 3.0 or better.  My current UCM01 seemed to have passed last week and the RS232 is pretty old technology like me.  If anyone can shed some light on what they think I should do please chime in.  I am nor really looking to upgrade the whole thing just get back up and keep all of my old X10 junk working too. Like a ucm05/usb and more a more current version of comfigurator if possible.  Not into the android stuff or iphone stuff much but would to the daughter board making it switchable to Ethernet or USB  wither way. SlyChiu  please tell LiChiu hello for me as it has been way to long since I said Hello to him. Respectfully, Carl Ford If I got a ucm05 what is the latest comfigurator that will work. 

    added5/6/17

    After reading for the 2rd day I now realize that since my setup is so old there might not be much help for me.  Is there a place where I can download like Comfigurator 3.1.1 or an older version than what is on the cytech.biz website so I can start updating the ccl files that I do have ??? 

    Thanks Again,

    Carl Ford
    ]]>         <![CDATA["UCM2 is not a ..."]]> https://www.comfortforums.com/thread-4660.html Sat, 18 Mar 2017 02:40:15 -0400 ]]> https://www.comfortforums.com/thread-4660.html  
    This is because the UCM used with Comfigurator is version 5.xxx

    It needs to be upgraded to the latest version 7
    However for version 5 UCM firmware you need to have another UCM to upgrade this ucm using the UCM programming cable
    see http://www.comfortforums.com/forum4/1782.html


    When it has been upgraded to UCM firmware version 7, then this UCM can be used to upgrade Comfort ansd the UCM/KNX2 without the programming cable, just use Comfigurator
    If you do not have another UCM/USB or ETH03 perhaps you can borrow a UCM or ask  your Comfort distributor to to the upgrade for you

    ]]>      
    This is because the UCM used with Comfigurator is version 5.xxx

    It needs to be upgraded to the latest version 7
    However for version 5 UCM firmware you need to have another UCM to upgrade this ucm using the UCM programming cable
    see http://www.comfortforums.com/forum4/1782.html


    When it has been upgraded to UCM firmware version 7, then this UCM can be used to upgrade Comfort ansd the UCM/KNX2 without the programming cable, just use Comfigurator
    If you do not have another UCM/USB or ETH03 perhaps you can borrow a UCM or ask  your Comfort distributor to to the upgrade for you

    ]]>         <![CDATA[UCM D9 and D10 LEDs ]]> https://www.comfortforums.com/thread-4293.html Sun, 02 Aug 2015 06:35:15 -0400 ]]> https://www.comfortforums.com/thread-4293.html
    If D9 Red led is off it means that the UCM ID is not polled by Comfort. This is normally due to an ID issue. Check the ID of the UCM, and do a Scan for UCMs in Comfigurator

    If D10 Green Led is off, it means that the RS485 (KA and KB) signals are not connected to Comfort.

    The video shows the D9 and D10 leds on the UCM

    https://youtu.be/FoM9ZKqVt0o

    The Green led may appear to be on steady due to very fast blinking

    How to change the UCM ID here http://www.comfortforums.com/forum4/3418.html
    ]]>
    If D9 Red led is off it means that the UCM ID is not polled by Comfort. This is normally due to an ID issue. Check the ID of the UCM, and do a Scan for UCMs in Comfigurator

    If D10 Green Led is off, it means that the RS485 (KA and KB) signals are not connected to Comfort.

    The video shows the D9 and D10 leds on the UCM

    https://youtu.be/FoM9ZKqVt0o

    The Green led may appear to be on steady due to very fast blinking

    How to change the UCM ID here http://www.comfortforums.com/forum4/3418.html
    ]]>         <![CDATA[Cannot connect to new UCM/Eth03]]> https://www.comfortforums.com/thread-4278.html Wed, 22 Jul 2015 15:16:52 -0400 ]]> https://www.comfortforums.com/thread-4278.html
    The Eth02 was working OK but I want to use Comfort Mobile, which I understand only works with an Eth03.

    Anyway, I powered the UCM down, removed the Eth 02 and plugged in the Eth03.

    Repowered the UCM and all the lights came on as expected.

    Comfort Server Manager finds the Eth03 and I\'ve changed the IP address and confirmed it\'s Ok by pinging it.

    When I try to scan for new UCM\'s, using the appropriate IP address and port (I\'ve tried both 1001 + 1002 plus others), I get failed to connect to UCM.

    Plugging the Eth02 back in corrects the problem  so I\'m a bit confused and not sure where to go from here.

    Any help or ideas would be much appreciated.

    Regards

    Neil

    ]]>
    The Eth02 was working OK but I want to use Comfort Mobile, which I understand only works with an Eth03.

    Anyway, I powered the UCM down, removed the Eth 02 and plugged in the Eth03.

    Repowered the UCM and all the lights came on as expected.

    Comfort Server Manager finds the Eth03 and I\'ve changed the IP address and confirmed it\'s Ok by pinging it.

    When I try to scan for new UCM\'s, using the appropriate IP address and port (I\'ve tried both 1001 + 1002 plus others), I get failed to connect to UCM.

    Plugging the Eth02 back in corrects the problem  so I\'m a bit confused and not sure where to go from here.

    Any help or ideas would be much appreciated.

    Regards

    Neil

    ]]>         <![CDATA[Fails to connect to UCM]]> https://www.comfortforums.com/thread-4181.html Wed, 15 Apr 2015 02:56:46 -0400 ]]> https://www.comfortforums.com/thread-4181.html
    However, now I cannot perform ANY programming! If I try to do anything, the \'Enter User sign in code\' dialog appears. I enter the code I always use; there is a short delay and a message appears \"Failed to connect to UCM - please check UCM connection settings\'. The UCM is an ETH03 v7.061. I can open the Comfort Sever Manager (CSM) and see my UCM; ping it; read SMTP and email information etc so it appears to be working perfectly. But still I get the \'Failed to connect\' message whenever I now try to enter my user code! I rebooted the CSM; refreshed etc but to no avail. Of course, I can\'t reset or perform any other function from Comfigurator as it just asks for my code - and fails to connect. Help! What do I need to do? Many thanks for any assistance!]]>
    However, now I cannot perform ANY programming! If I try to do anything, the \'Enter User sign in code\' dialog appears. I enter the code I always use; there is a short delay and a message appears \"Failed to connect to UCM - please check UCM connection settings\'. The UCM is an ETH03 v7.061. I can open the Comfort Sever Manager (CSM) and see my UCM; ping it; read SMTP and email information etc so it appears to be working perfectly. But still I get the \'Failed to connect\' message whenever I now try to enter my user code! I rebooted the CSM; refreshed etc but to no avail. Of course, I can\'t reset or perform any other function from Comfigurator as it just asks for my code - and fails to connect. Help! What do I need to do? Many thanks for any assistance!]]>         <![CDATA[UCM errors - what do they mean ?]]> https://www.comfortforums.com/thread-3554.html Sat, 12 Oct 2013 04:52:34 -0400 ]]> https://www.comfortforums.com/thread-3554.html
    Before I started to mess around with Homeseer and the plugin, I thought I\'d take a look at the actual comms between the PC and Comfort using Wizcomfort to see if the errors were hardware based. I shut down the Homeseer plugin and fired up Wizcomfort and left the monitor running for 24 hours. I didn\'t expect to see anything but I was suprised to see the attached errors in the log. Problem is I have no idea what they mean, or what may be causing them but I suspect they\'re the cause of the plugin problems:

    Any ideas ?

    UCM Type 10 ver 5.79
    Comfort 1 ver 4.234
    Wizcomfort 1.4.6

    (Yes, I know they\'re old but this is the setup which has been faithfully running without issues for years - testament to the quality product !) Smile

     


    .jpg   ucm errors.jpg (Size: 80.82 KB / Downloads: 37) ]]>
    Before I started to mess around with Homeseer and the plugin, I thought I\'d take a look at the actual comms between the PC and Comfort using Wizcomfort to see if the errors were hardware based. I shut down the Homeseer plugin and fired up Wizcomfort and left the monitor running for 24 hours. I didn\'t expect to see anything but I was suprised to see the attached errors in the log. Problem is I have no idea what they mean, or what may be causing them but I suspect they\'re the cause of the plugin problems:

    Any ideas ?

    UCM Type 10 ver 5.79
    Comfort 1 ver 4.234
    Wizcomfort 1.4.6

    (Yes, I know they\'re old but this is the setup which has been faithfully running without issues for years - testament to the quality product !) Smile

     


    .jpg   ucm errors.jpg (Size: 80.82 KB / Downloads: 37) ]]>         <![CDATA[No Response from UCM05]]> https://www.comfortforums.com/thread-3385.html Mon, 13 May 2013 08:52:08 -0400 ]]> https://www.comfortforums.com/thread-3385.html the LED D9&D10 blinking properly and RDY steady as well !!

    both UCM05 firmware V 7.008, comfort version 7.005 and connecting using cytech 4wire RS cable.
    so any suggestion ?]]>     the LED D9&D10 blinking properly and RDY steady as well !!

    both UCM05 firmware V 7.008, comfort version 7.005 and connecting using cytech 4wire RS cable.
    so any suggestion ?]]>         <![CDATA[UCM/Eth02 - Failed to connect]]> https://www.comfortforums.com/thread-3374.html Sat, 04 May 2013 14:20:29 -0400 ]]> https://www.comfortforums.com/thread-3374.html
    I am running firmware 7.024 on the main Comfort II board and do not have any other upgradeable UCMs.

    Any ideas? Could the firmware have corrupted and, if so, is there anyway of updating it?

    Thanks in advance.]]>
    I am running firmware 7.024 on the main Comfort II board and do not have any other upgradeable UCMs.

    Any ideas? Could the firmware have corrupted and, if so, is there anyway of updating it?

    Thanks in advance.]]>