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		<title><![CDATA[Comfort Automation/ Security System Forums - KT03 Touchscreen Keypad (OBSOLETE)]]></title>
		<link>https://www.comfortforums.com/</link>
		<description><![CDATA[Comfort Automation/ Security System Forums - https://www.comfortforums.com]]></description>
		<pubDate>Fri, 11 Sep 2026 11:35:10 +0000</pubDate>
		<generator>MyBB</generator>
		<item>
			<title><![CDATA[rear connector]]></title>
			<link>https://www.comfortforums.com/thread-5343.html</link>
			<pubDate>Tue, 14 Dec 2021 12:10:45 -0500</pubDate>
			<dc:creator><![CDATA[<a href="https://www.comfortforums.com/member.php?action=profile&uid=1737"></a>]]></dc:creator>
			<guid isPermaLink="false">https://www.comfortforums.com/thread-5343.html</guid>
			<description><![CDATA[Unfortunately the CAT5 terminator which connects into the rear of the KT03 has been lost. Is this a standard connector ? How can I get hold of another ?<br />
<br />
Thanks<br />
<br />
Steve]]></description>
			<content:encoded><![CDATA[Unfortunately the CAT5 terminator which connects into the rear of the KT03 has been lost. Is this a standard connector ? How can I get hold of another ?<br />
<br />
Thanks<br />
<br />
Steve]]></content:encoded>
		</item>
		<item>
			<title><![CDATA[KT03 - upgrade failed]]></title>
			<link>https://www.comfortforums.com/thread-5060.html</link>
			<pubDate>Tue, 21 May 2019 12:01:58 -0400</pubDate>
			<dc:creator><![CDATA[<a href="https://www.comfortforums.com/member.php?action=profile&uid=41"></a>]]></dc:creator>
			<guid isPermaLink="false">https://www.comfortforums.com/thread-5060.html</guid>
			<description><![CDATA[I\'ve just been upgrading KT03 they take best part of 1/2hr when over the bus rather than USB direct !<br />
Unfortunately the laptop im using went to sleep during the firmware upgrade and now the KT03 is dead -&nbsp;<br />
Can I still upload via the USB on the front?<br />
<br />
]]></description>
			<content:encoded><![CDATA[I\'ve just been upgrading KT03 they take best part of 1/2hr when over the bus rather than USB direct !<br />
Unfortunately the laptop im using went to sleep during the firmware upgrade and now the KT03 is dead -&nbsp;<br />
Can I still upload via the USB on the front?<br />
<br />
]]></content:encoded>
		</item>
		<item>
			<title><![CDATA[KT03 for sale]]></title>
			<link>https://www.comfortforums.com/thread-5055.html</link>
			<pubDate>Thu, 02 May 2019 05:28:59 -0400</pubDate>
			<dc:creator><![CDATA[<a href="https://www.comfortforums.com/member.php?action=profile&uid=41"></a>]]></dc:creator>
			<guid isPermaLink="false">https://www.comfortforums.com/thread-5055.html</guid>
			<description><![CDATA[A number of KT03\'s for sale<br />
All latest firmware all working OK<br />
<br />
Offers invited for individual or multiple.<br />
<br />
]]></description>
			<content:encoded><![CDATA[A number of KT03\'s for sale<br />
All latest firmware all working OK<br />
<br />
Offers invited for individual or multiple.<br />
<br />
]]></content:encoded>
		</item>
		<item>
			<title><![CDATA[Want to buy KT03]]></title>
			<link>https://www.comfortforums.com/thread-4954.html</link>
			<pubDate>Fri, 31 Aug 2018 23:22:20 -0400</pubDate>
			<dc:creator><![CDATA[<a href="https://www.comfortforums.com/member.php?action=profile&uid=0"></a>]]></dc:creator>
			<guid isPermaLink="false">https://www.comfortforums.com/thread-4954.html</guid>
			<description><![CDATA[Dear all,&nbsp;<br />
Because kt03 has already discontinued, any want to sell it ? At mint condition .<br />
Best regards]]></description>
			<content:encoded><![CDATA[Dear all,&nbsp;<br />
Because kt03 has already discontinued, any want to sell it ? At mint condition .<br />
Best regards]]></content:encoded>
		</item>
		<item>
			<title><![CDATA[KT03 Keypad]]></title>
			<link>https://www.comfortforums.com/thread-4648.html</link>
			<pubDate>Sun, 05 Mar 2017 15:31:35 -0500</pubDate>
			<dc:creator><![CDATA[<a href="https://www.comfortforums.com/member.php?action=profile&uid=4337"></a>]]></dc:creator>
			<guid isPermaLink="false">https://www.comfortforums.com/thread-4648.html</guid>
			<description><![CDATA[I have here a KT03 keypad which I bought and put in a dry wall and removed within a week still has film on lcd screen, comes boxed with all the orignal components, and can give a choice of bezel black or aluminium, has been reset to factory default as per picture, ÃÂ£200.00 (no offers) Pic is of actual unit being reset to factory default, more pictures are available PM me if you are interested.  ]]></description>
			<content:encoded><![CDATA[I have here a KT03 keypad which I bought and put in a dry wall and removed within a week still has film on lcd screen, comes boxed with all the orignal components, and can give a choice of bezel black or aluminium, has been reset to factory default as per picture, ÃÂ£200.00 (no offers) Pic is of actual unit being reset to factory default, more pictures are available PM me if you are interested.  ]]></content:encoded>
		</item>
		<item>
			<title><![CDATA[Date/time]]></title>
			<link>https://www.comfortforums.com/thread-4643.html</link>
			<pubDate>Fri, 03 Mar 2017 00:44:51 -0500</pubDate>
			<dc:creator><![CDATA[<a href="https://www.comfortforums.com/member.php?action=profile&uid=38"></a>]]></dc:creator>
			<guid isPermaLink="false">https://www.comfortforums.com/thread-4643.html</guid>
			<description><![CDATA[My KT03 doesn\'t show hour correctly, even when i change hour format to 24 or AM/PM always show the same.<br />
Is very confused when we saw 01.00 and the hour is 13.00 without AM or PM]]></description>
			<content:encoded><![CDATA[My KT03 doesn\'t show hour correctly, even when i change hour format to 24 or AM/PM always show the same.<br />
Is very confused when we saw 01.00 and the hour is 13.00 without AM or PM]]></content:encoded>
		</item>
		<item>
			<title><![CDATA[Kto3 I'D and naming]]></title>
			<link>https://www.comfortforums.com/thread-4541.html</link>
			<pubDate>Wed, 19 Oct 2016 16:46:20 -0400</pubDate>
			<dc:creator><![CDATA[<a href="https://www.comfortforums.com/member.php?action=profile&uid=41"></a>]]></dc:creator>
			<guid isPermaLink="false">https://www.comfortforums.com/thread-4541.html</guid>
			<description><![CDATA[The KT03 name appears automatically as Keypad02 although you can change this it does NOT save. Same with any comments in the comments box. Also if the ID changes from the original the name still stays the same.<br />
Has anybody tried using an existing .cclx file and updating firmware etc lately... I\'ve just managed to get comfort in a major tangle with just 2 KT03\'s the original file etc . It appeared to want to alter the IDs and the gave 71 trouble even though the keypad had assigned it\'s I\'d as 8.......]]></description>
			<content:encoded><![CDATA[The KT03 name appears automatically as Keypad02 although you can change this it does NOT save. Same with any comments in the comments box. Also if the ID changes from the original the name still stays the same.<br />
Has anybody tried using an existing .cclx file and updating firmware etc lately... I\'ve just managed to get comfort in a major tangle with just 2 KT03\'s the original file etc . It appeared to want to alter the IDs and the gave 71 trouble even though the keypad had assigned it\'s I\'d as 8.......]]></content:encoded>
		</item>
		<item>
			<title><![CDATA[KT03 Upgrade failed from 7.072]]></title>
			<link>https://www.comfortforums.com/thread-4489.html</link>
			<pubDate>Mon, 01 Aug 2016 19:28:35 -0400</pubDate>
			<dc:creator><![CDATA[<a href="https://www.comfortforums.com/member.php?action=profile&uid=1737"></a>]]></dc:creator>
			<guid isPermaLink="false">https://www.comfortforums.com/thread-4489.html</guid>
			<description><![CDATA[I was unaware of the upgrade bug in 7.072 and tried to upgrade via Comfigurator/UCM to 74. This failed and the KT03 now appears dead. No LEDs lit.I tried to upgrade directly from ETH3UCM using a programming cable but this doesn\'t work, again no LEDs visible when plugged in.<br />
Help!]]></description>
			<content:encoded><![CDATA[I was unaware of the upgrade bug in 7.072 and tried to upgrade via Comfigurator/UCM to 74. This failed and the KT03 now appears dead. No LEDs lit.I tried to upgrade directly from ETH3UCM using a programming cable but this doesn\'t work, again no LEDs visible when plugged in.<br />
Help!]]></content:encoded>
		</item>
		<item>
			<title><![CDATA[the &quot;Zone Name&quot; Element]]></title>
			<link>https://www.comfortforums.com/thread-4218.html</link>
			<pubDate>Mon, 25 May 2015 13:19:10 -0400</pubDate>
			<dc:creator><![CDATA[<a href="https://www.comfortforums.com/member.php?action=profile&uid=1"></a>]]></dc:creator>
			<guid isPermaLink="false">https://www.comfortforums.com/thread-4218.html</guid>
			<description><![CDATA[The new Zone Name Element introduced in KT03 7.070 (requires Comfigurator 3.10.4) is used to display the zone name which last triggered&nbsp; an Alarm or the last open zone when attempting to arm the system (Arm Fail)<br />
<br />
This is used after an alarm is triggered to see which zone triggered the alarm. If several zones were triggered then the last zone will be displayed<br />
<br />
The Zone Name Element can be found in the screen (\"Z\" below circled in red)<br />
<br />
Click on the Z and place this element on a page and set the boundary of the element. It will initially appear blank until a zone is triggered in alarm<br />
<br />
<br />
<img src="https://www.cytech.biz/images/screenshots/KT03/zoneName.jpg" loading="lazy"  alt="" class="mycode_img" /><br />
<br />
The plain text of the zone name will be shown in this box<br />
<br />
KT 7.070 firmware is required<br />
Comfigurator 3.10.4 software required to configure Zone Name Element<br />
]]></description>
			<content:encoded><![CDATA[The new Zone Name Element introduced in KT03 7.070 (requires Comfigurator 3.10.4) is used to display the zone name which last triggered&nbsp; an Alarm or the last open zone when attempting to arm the system (Arm Fail)<br />
<br />
This is used after an alarm is triggered to see which zone triggered the alarm. If several zones were triggered then the last zone will be displayed<br />
<br />
The Zone Name Element can be found in the screen (\"Z\" below circled in red)<br />
<br />
Click on the Z and place this element on a page and set the boundary of the element. It will initially appear blank until a zone is triggered in alarm<br />
<br />
<br />
<img src="https://www.cytech.biz/images/screenshots/KT03/zoneName.jpg" loading="lazy"  alt="" class="mycode_img" /><br />
<br />
The plain text of the zone name will be shown in this box<br />
<br />
KT 7.070 firmware is required<br />
Comfigurator 3.10.4 software required to configure Zone Name Element<br />
]]></content:encoded>
		</item>
		<item>
			<title><![CDATA[New Comfort Actions for KT03 Buttons]]></title>
			<link>https://www.comfortforums.com/thread-4216.html</link>
			<pubDate>Sun, 24 May 2015 06:14:04 -0400</pubDate>
			<dc:creator><![CDATA[<a href="https://www.comfortforums.com/member.php?action=profile&uid=1"></a>]]></dc:creator>
			<guid isPermaLink="false">https://www.comfortforums.com/thread-4216.html</guid>
			<description><![CDATA[From KT03 firmware 7.070 and Comfigurator 3.10.4, KT03 Buttons can now be assigned to many Comfort Action Types, as shown below<br />
<br />
<img src="https://www.cytech.biz/images/screenshots/KT03/actionTypes.jpg" loading="lazy"  alt="" class="mycode_img" /><br />
<br />
This means that when the button is pressed, one of the Comfort action types can be triggered. These are listed below<br />
<br />
<span style="font-weight: bold;" class="mycode_b">None</span><br />
No action<br />
<br />
<span style="font-weight: bold;" class="mycode_b">Response</span><br />
The button will trigger the Response number. Note that If the Response number changes due to changing one of the lower numbered Responses, this will cause a change in the Response Number, resulting in the KT03 pointing to the wrong Response. To fix this, a Write to KT03 is required when the Responses have been changed. Hence it is preferable to assign to one of the other new Action Types which are not affected by changes in Response Numbers.<br />
<br />
<span style="font-weight: bold;" class="mycode_b">Key<br />
</span>The KT03 button causes the assigned Keypad key to be pressed. This allows KT03 to simulate a regular keypad<br />
<img src="https://www.cytech.biz/images/screenshots/KT03/kpKeys.jpg" loading="lazy"  alt="" class="mycode_img" /><br />
<br />
<span style="font-weight: bold;" class="mycode_b">Increment Counter</span><br />
Pressing this button causes the selected Counter to be incremented by 1<br />
<img src="https://www.cytech.biz/images/screenshots/KT03/incCounter.jpg" loading="lazy"  alt="" class="mycode_img" /><br />
<br />
<span style="font-weight: bold;" class="mycode_b">Decrement Counter</span><br />
Pressing this button causes the selected Counter to be decremented by 1<br />
<br />
<span style="font-weight: bold;" class="mycode_b">Toggle Counter</span><br />
Pressing this button causes the selected Counter to be toggled. This means that if the Counter value is 0, it is changed to 255, and&nbsp; if the counter value is &gt; 0, iee 1 to 255, it is changed to 0. This is useful when a counter is mapped to an external device eg KNX, CBUS or ZWave<br />
<br />
<span style="font-weight: bold;" class="mycode_b">Output On</span>/ <span style="font-weight: bold;" class="mycode_b">Output Off</span>/ <span style="font-weight: bold;" class="mycode_b">Output Toggle</span><br />
Output On causes the selected Output to turn On<br />
Output Off causes the selected Output to Turn off<br />
Output Toggle causes the selected Output to Toggle<br />
<img src="https://www.cytech.biz/images/screenshots/KT03/outputToggle.jpg" loading="lazy"  alt="" class="mycode_img" /><img src="https://www.cytech.biz/images/screenshots/KT03/outputToggle.jpg" loading="lazy"  alt="" class="mycode_img" /><br />
<span style="font-weight: bold;" class="mycode_b"><br />
Flag On</span>/ <span style="font-weight: bold;" class="mycode_b">Flag Off</span>/ <span style="font-weight: bold;" class="mycode_b">Flag Toggle</span><br />
Flag On causes the selected Flag to turn on<br />
Flag Off causes the selected Flag to turn off<br />
Flag Toggle causes the selected Flag to toggle<br />
<br />
<img src="https://www.cytech.biz/images/screenshots/KT03/flagToggle.jpg" loading="lazy"  alt="" class="mycode_img" /><br />
<br />
<br />
<br />
]]></description>
			<content:encoded><![CDATA[From KT03 firmware 7.070 and Comfigurator 3.10.4, KT03 Buttons can now be assigned to many Comfort Action Types, as shown below<br />
<br />
<img src="https://www.cytech.biz/images/screenshots/KT03/actionTypes.jpg" loading="lazy"  alt="" class="mycode_img" /><br />
<br />
This means that when the button is pressed, one of the Comfort action types can be triggered. These are listed below<br />
<br />
<span style="font-weight: bold;" class="mycode_b">None</span><br />
No action<br />
<br />
<span style="font-weight: bold;" class="mycode_b">Response</span><br />
The button will trigger the Response number. Note that If the Response number changes due to changing one of the lower numbered Responses, this will cause a change in the Response Number, resulting in the KT03 pointing to the wrong Response. To fix this, a Write to KT03 is required when the Responses have been changed. Hence it is preferable to assign to one of the other new Action Types which are not affected by changes in Response Numbers.<br />
<br />
<span style="font-weight: bold;" class="mycode_b">Key<br />
</span>The KT03 button causes the assigned Keypad key to be pressed. This allows KT03 to simulate a regular keypad<br />
<img src="https://www.cytech.biz/images/screenshots/KT03/kpKeys.jpg" loading="lazy"  alt="" class="mycode_img" /><br />
<br />
<span style="font-weight: bold;" class="mycode_b">Increment Counter</span><br />
Pressing this button causes the selected Counter to be incremented by 1<br />
<img src="https://www.cytech.biz/images/screenshots/KT03/incCounter.jpg" loading="lazy"  alt="" class="mycode_img" /><br />
<br />
<span style="font-weight: bold;" class="mycode_b">Decrement Counter</span><br />
Pressing this button causes the selected Counter to be decremented by 1<br />
<br />
<span style="font-weight: bold;" class="mycode_b">Toggle Counter</span><br />
Pressing this button causes the selected Counter to be toggled. This means that if the Counter value is 0, it is changed to 255, and&nbsp; if the counter value is &gt; 0, iee 1 to 255, it is changed to 0. This is useful when a counter is mapped to an external device eg KNX, CBUS or ZWave<br />
<br />
<span style="font-weight: bold;" class="mycode_b">Output On</span>/ <span style="font-weight: bold;" class="mycode_b">Output Off</span>/ <span style="font-weight: bold;" class="mycode_b">Output Toggle</span><br />
Output On causes the selected Output to turn On<br />
Output Off causes the selected Output to Turn off<br />
Output Toggle causes the selected Output to Toggle<br />
<img src="https://www.cytech.biz/images/screenshots/KT03/outputToggle.jpg" loading="lazy"  alt="" class="mycode_img" /><img src="https://www.cytech.biz/images/screenshots/KT03/outputToggle.jpg" loading="lazy"  alt="" class="mycode_img" /><br />
<span style="font-weight: bold;" class="mycode_b"><br />
Flag On</span>/ <span style="font-weight: bold;" class="mycode_b">Flag Off</span>/ <span style="font-weight: bold;" class="mycode_b">Flag Toggle</span><br />
Flag On causes the selected Flag to turn on<br />
Flag Off causes the selected Flag to turn off<br />
Flag Toggle causes the selected Flag to toggle<br />
<br />
<img src="https://www.cytech.biz/images/screenshots/KT03/flagToggle.jpg" loading="lazy"  alt="" class="mycode_img" /><br />
<br />
<br />
<br />
]]></content:encoded>
		</item>
		<item>
			<title><![CDATA[Comfigurator 3.9.9 problem with KT03]]></title>
			<link>https://www.comfortforums.com/thread-4141.html</link>
			<pubDate>Fri, 27 Feb 2015 04:55:56 -0500</pubDate>
			<dc:creator><![CDATA[<a href="https://www.comfortforums.com/member.php?action=profile&uid=1"></a>]]></dc:creator>
			<guid isPermaLink="false">https://www.comfortforums.com/thread-4141.html</guid>
			<description><![CDATA[There is a bug in Comfigurator 3.9.9(Beta) for KT03<br />
<br />
If you use Comfigurator 3.9.9 to write to KT03 the KT03 buttons which are programmed to activate Responses will not work<br />
See <a href="http://www.comfortforums.com/view_topic.php?id=4084&amp;amp;forum_id=20&amp;amp;jump_to=18545#p18545" target="_blank" rel="noopener" class="mycode_url">http://www.comfortforums.com/view_topic.php?id=4084&amp;forum_id=20&amp;jump_to=18545#p18545</a><br />
<br />
Please upgrade to Comfigurator 3.10.3 or above (the last released version) and do a write to KT03 again<br />
<br />
<br />
]]></description>
			<content:encoded><![CDATA[There is a bug in Comfigurator 3.9.9(Beta) for KT03<br />
<br />
If you use Comfigurator 3.9.9 to write to KT03 the KT03 buttons which are programmed to activate Responses will not work<br />
See <a href="http://www.comfortforums.com/view_topic.php?id=4084&amp;amp;forum_id=20&amp;amp;jump_to=18545#p18545" target="_blank" rel="noopener" class="mycode_url">http://www.comfortforums.com/view_topic.php?id=4084&amp;forum_id=20&amp;jump_to=18545#p18545</a><br />
<br />
Please upgrade to Comfigurator 3.10.3 or above (the last released version) and do a write to KT03 again<br />
<br />
<br />
]]></content:encoded>
		</item>
		<item>
			<title><![CDATA[KT03 not working]]></title>
			<link>https://www.comfortforums.com/thread-4108.html</link>
			<pubDate>Sat, 17 Jan 2015 20:00:08 -0500</pubDate>
			<dc:creator><![CDATA[<a href="https://www.comfortforums.com/member.php?action=profile&uid=1938"></a>]]></dc:creator>
			<guid isPermaLink="false">https://www.comfortforums.com/thread-4108.html</guid>
			<description><![CDATA[Hi,<br />
I\'m not quite sure why, but I decided to try the \'setup\' button on my KT03 for the first time ever....mistake. I remember getting to \'ID\', and I think I must have changed it by mistake. The outcome is that the KT03 won\'t now do anything. I\'ve ploughed through the tutorials, but I\'m now not sure whether the fix is via Comfigurator, or the keypad itself. The problem on the KT03 is that if I now press setup, it\'s presenting me with a keypad screen, and not the setup one. All buttons are unresponsive - ie they bleep, but do nothing.<br />
I\'ve tried doing a direct USB connect to it and uploading a new config file, but I just get an error when trying to connect. I can connect to the main UCM fine and pull back system config.<br />
Comfort is working fine, though the other keypads are showing communications failure, and flashing a green light.<br />
Any help gladly received!Thanks,Dave.]]></description>
			<content:encoded><![CDATA[Hi,<br />
I\'m not quite sure why, but I decided to try the \'setup\' button on my KT03 for the first time ever....mistake. I remember getting to \'ID\', and I think I must have changed it by mistake. The outcome is that the KT03 won\'t now do anything. I\'ve ploughed through the tutorials, but I\'m now not sure whether the fix is via Comfigurator, or the keypad itself. The problem on the KT03 is that if I now press setup, it\'s presenting me with a keypad screen, and not the setup one. All buttons are unresponsive - ie they bleep, but do nothing.<br />
I\'ve tried doing a direct USB connect to it and uploading a new config file, but I just get an error when trying to connect. I can connect to the main UCM fine and pull back system config.<br />
Comfort is working fine, though the other keypads are showing communications failure, and flashing a green light.<br />
Any help gladly received!Thanks,Dave.]]></content:encoded>
		</item>
		<item>
			<title><![CDATA[CCTV Cameras on Touch panel]]></title>
			<link>https://www.comfortforums.com/thread-4009.html</link>
			<pubDate>Sat, 18 Oct 2014 07:11:40 -0400</pubDate>
			<dc:creator><![CDATA[<a href="https://www.comfortforums.com/member.php?action=profile&uid=5284"></a>]]></dc:creator>
			<guid isPermaLink="false">https://www.comfortforums.com/thread-4009.html</guid>
			<description><![CDATA[Hi, I have just seen the YouTube advertising video for the Comfort system.  It says that you can access the CCTV system via the Control pads, could you give me a brief outline on what is need for this and how it is done, thanks]]></description>
			<content:encoded><![CDATA[Hi, I have just seen the YouTube advertising video for the Comfort system.  It says that you can access the CCTV system via the Control pads, could you give me a brief outline on what is need for this and how it is done, thanks]]></content:encoded>
		</item>
		<item>
			<title><![CDATA[KT03 is in stock]]></title>
			<link>https://www.comfortforums.com/thread-3855.html</link>
			<pubDate>Wed, 11 Jun 2014 02:11:40 -0400</pubDate>
			<dc:creator><![CDATA[<a href="https://www.comfortforums.com/member.php?action=profile&uid=86"></a>]]></dc:creator>
			<guid isPermaLink="false">https://www.comfortforums.com/thread-3855.html</guid>
			<description><![CDATA[KT03 is now back in stock. It was sold out for a while due to increased orders. All back-orders will be shipped within the next few days<br />
Thanks to all who ordered for their paitience<br />
]]></description>
			<content:encoded><![CDATA[KT03 is now back in stock. It was sold out for a while due to increased orders. All back-orders will be shipped within the next few days<br />
Thanks to all who ordered for their paitience<br />
]]></content:encoded>
		</item>
		<item>
			<title><![CDATA[KT03 Inaccurate &amp; unreliable]]></title>
			<link>https://www.comfortforums.com/thread-3731.html</link>
			<pubDate>Tue, 11 Mar 2014 14:06:59 -0400</pubDate>
			<dc:creator><![CDATA[<a href="https://www.comfortforums.com/member.php?action=profile&uid=41"></a>]]></dc:creator>
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			<description><![CDATA[We are having problems with three KT03s that were installed in May \'13 (10 months ago). All three exhibit the same problems but one is much [size=\"3\"]<span style="font-weight: bold;" class="mycode_b"><span style="text-decoration: underline;" class="mycode_u">MUCH</span></span>[/size] worse (perhaps because it is the one which is used most of the time)<br />
<br />
We were first made aware of it when the homeowner called in a panic because he couldn\'t disarm his system. He was standing in his hallway with all the bells and whistles making a right royal racket, and no matter how carefully he tried to enter the user code it simply would not register the correct digits. When any of the digits was pressed the screen would register an entirely different digit instead and it was not consistent either...sometimes it would register the correct digit and sometimes not, but never enough times to get the whole user code to register.<br />
<br />
Thing didn\'t improve after a firmware upgrade either. <br />
<br />
When we tried to calibrate them guess what....we couldn\'t! every time it ended with a \'Fail\' message. We ended up using a watchmakers screwdriver as a stylus in order to press EXACTLY in the centre of the cross hairs on the calibration screen (but it still took a couple of attempts). <br />
<br />
Did this solve the issue? NO IT FLIPPIN\' WELL DIDN\'T!<br />
<br />
Did anything improve at all? Ah well, yes I suppose it did.........a bit.......(reluctantly).<br />
<br />
What we had to do is....<br />
Replace the actual touchscreen component in the worst unit and now it seems to be more reliable; it now registers the whole correct user code about 5 times in every 6 attempts but you have to be quite accurate about where you press the digits and be careful about how quickly you enter the code (leave about 2 thirds of a second between digits.)<br />
<br />
The others are a little better now but you have to be even more precise when pressing the keys and the whole correct code is registered in about 2 out of 5 attempts.<br />
<br />
Has anyone else had issues that compare to this?<br />
<br />
Could this be due to \'wear and tear\'? because I would hope these units would stand up to more than 10 months of use in an ordinary family home.<br />
<br />
As things stand the moment I can\'t say that we\'ll be looking to install these units again any time soon. <br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
]]></description>
			<content:encoded><![CDATA[We are having problems with three KT03s that were installed in May \'13 (10 months ago). All three exhibit the same problems but one is much [size=\"3\"]<span style="font-weight: bold;" class="mycode_b"><span style="text-decoration: underline;" class="mycode_u">MUCH</span></span>[/size] worse (perhaps because it is the one which is used most of the time)<br />
<br />
We were first made aware of it when the homeowner called in a panic because he couldn\'t disarm his system. He was standing in his hallway with all the bells and whistles making a right royal racket, and no matter how carefully he tried to enter the user code it simply would not register the correct digits. When any of the digits was pressed the screen would register an entirely different digit instead and it was not consistent either...sometimes it would register the correct digit and sometimes not, but never enough times to get the whole user code to register.<br />
<br />
Thing didn\'t improve after a firmware upgrade either. <br />
<br />
When we tried to calibrate them guess what....we couldn\'t! every time it ended with a \'Fail\' message. We ended up using a watchmakers screwdriver as a stylus in order to press EXACTLY in the centre of the cross hairs on the calibration screen (but it still took a couple of attempts). <br />
<br />
Did this solve the issue? NO IT FLIPPIN\' WELL DIDN\'T!<br />
<br />
Did anything improve at all? Ah well, yes I suppose it did.........a bit.......(reluctantly).<br />
<br />
What we had to do is....<br />
Replace the actual touchscreen component in the worst unit and now it seems to be more reliable; it now registers the whole correct user code about 5 times in every 6 attempts but you have to be quite accurate about where you press the digits and be careful about how quickly you enter the code (leave about 2 thirds of a second between digits.)<br />
<br />
The others are a little better now but you have to be even more precise when pressing the keys and the whole correct code is registered in about 2 out of 5 attempts.<br />
<br />
Has anyone else had issues that compare to this?<br />
<br />
Could this be due to \'wear and tear\'? because I would hope these units would stand up to more than 10 months of use in an ordinary family home.<br />
<br />
As things stand the moment I can\'t say that we\'ll be looking to install these units again any time soon. <br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
]]></content:encoded>
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