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Comfort 2nd Generation Android App
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 Posted: Thursday Jun 19th, 2014 08:26 am
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The 2nd Generation Android apps for Tablet and Phone are now available from the Google Play store. This is an updated user interface with many functional improvements

Or just search for Cytech Comfort on the Play store
The Tablet app will no longer be supported.Please use the phone app instead

System Requirements:
  • Comfort 7.1xx
  • UCM/ETH03 7.1xx
  • Android OS 4.0.3 (Ice Cream Sandwich) for Phones
Note that UCM/ETH02 is NOT supported although it may work with limited features

  1. Connect to multiple Comfort systems
  2. Arm and Disarm Security System using user codes
  3. See Zone Status in Real Time, ie door and windows, motion sensors
  4. Trouble Status - Phone Trouble, RS485 Communication Failure, Power Failure, Low Battery, Zone Trouble
  5. Alarms Status
  6. Control and see status of Lighting and Appliances  and 3rd party systems connected to Comfort
  7. View up to 4 IP Cameras
  8. Connect via Remote (Internet) or Local (LAN)
  9. Import configuration file into Phone - no programming required
  10. Note that the Cytech App does NOT support cameras
Setting up UCM/ETH03
For UCM/ETH03, see instructions at
The UCM Firmware on the base board must be 7.048 minimum. The ETH03 firmware on the top submodule should be 2.0.6
UCM/ETH03 allows 2 simultaneous connections to Comfort via 2 separate ports.

The "Connection Timeout" in the software determines the idle time-out value in minutes (default 2 minutes). If the communications to and from Comfort is idle for this period, the app is logged out (disconnected) and there will be a message
"You Have been Logged Out". You will go back to the login screen to log in again

Setting Up your Android Phone
You must ensure that your Phone is connected to the correct WiFi network ie the same as your Comfort  UCM/Eth02. If you connect to the wrong network you will not only fail to connect but will experience temporary lack of response from the App while it tries to connect to a system that is not there.

By connecting your Comfort system to a WiFi network you are potentially opening up a security vulnerability. Ensure that your Wifi network uses the highest level of  security which is appropriate. Accessing Comfort from the Internet exposes the system to additional vulnerabilities.

Importing your cclx file into your app
The zones and Control Menu programmed by Comfigurator are saved as a .cclx file.
The IP Addresses for Local and Internet are also taken from the cclx file.
This information is exported into the Comfort app using  a web link.

In Comfigurator, go to File >> Convert cclx file for iOS/Android app or go to on your browser 

Enter your name in the first box.
Enter an email address that you can access on your phone. This must be an  email client and not a webmail using a browser
Browse to select  your cclx file (programmed using Comfigurator)
Select Android as Target.
The iPhone button is meant for the iPhone app

Press UPLOAD FILE when done.

Next, open the email app on your android phone or Tablet and read the email with the title  "Comfort Conversion Service".
Note that you must open the email using an email client and NOT using webmail by browser as that would not work

There is an attachment file with the extension .jrlccip eg myhome.jrlccip This is the same name as your cclx file except the extension is changed to jrlcccip

Open the attachment by tapping on it, eg "Dollhouse.jcrlccip" above
There will be a pop up box
"Open Using.."

The above screen assumes you have installed the 2nd generation Comfort Tablet and Phone apps (on the right) as well as the old versions on the left

Select the Download (arrow) icon
Next, open the Comfort app, go to Setup,

In the example above, 3 profiles have been set up in the app setup page; doll, office, home

Select one of the profiles, eg Home. 

Press the IMPORT button and  select the .jrlccip file that you have downloaded from the email attachment

This loads the zones and control menu into the app
If you do not do this the zones and Control Menu will be blank

Last edited on Wednesday Jul 15th, 2020 02:08 am by

 Posted: Thursday Jun 19th, 2014 05:11 pm
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Joined: Wednesday Aug 9th, 2006
Location: Singapore
Posts: 3494

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Open the app on your Android phone.

Press the Setup button to go into the setup page

Select the boxes for Dashboard, Control, Schedule for the pages which are to be enabled in the app

The IP Addresses and Port numbers for Local and Remote are taken from the cclx file. You can change the IP addresses and port here, or preferably enter these in Comfigurator and re-export into the app.

"Local" means you are in the premises connected by wifi
"Remote" means you are out of the premises connected by Internet. This requires port forwarding on your router

Last edited on Saturday Feb 22nd, 2020 05:17 am by

 Posted: Thursday Jun 19th, 2014 05:20 pm
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The Login screen is shown below

Take note of the text "Connected" below the setup and log-in buttons
"Connected" means that the app is able to connect to the UCM/ETH.
The profile selected is also shown below

The app version (2.1 in this case) is shown at bottom right

The buttons Local1, Local 2, Remote1, Remote 2 can be selected.
If the connection cannot be made (probably because of IP or port incorrect, or if thereis already an active cnnection), the  button is not selected and the Login circle is greyed out. "Port is not available" will pop-up.The status will be "connecting.." or "not connected"
If it is connected the button is filled in (dark) as shown in Local1" above. "Connected" status will be seen.

UCM/ETH03 supports 2 ports for simultaneous connection, but only 1 connection can use each port at a time.

Press the Login button
If the user code has been entered into the Setup, the app will automatically log in. If the User code is not entered or has been removed then you will need to enter a user code

This is the Dashboard which is the landing pa

"Active" and "Inactive " are the state of the zones ie doors, windows and sensors
Scroll to the left to show the Dashboard

The Dashboard  shows Trouble conditions if any, otherwise the tick means all is well. If there are any trouble conditions, a red bar will open below one of the categories. The Zones states are seen in the centre. Scroll to the right to see  the  Alerts swcreen which shows any alarm conditions which are active

Press the Security symbol on the top of the  page to arm or disarm

Select Away, Night Day or Vacation to arm the system to the selected mode.

If there are any open zones when arming, these are displayes. You can choose to cancel the arming or to force arm and auto bypass the open zones.

When you select "Security Off" to disarm the security system, you will be required to enter the users security code

In the above screen you can see the SMS sent using the UCM/GSM4

Last edited on Saturday Feb 22nd, 2020 05:01 am by

 Posted: Saturday Feb 22nd, 2020 05:06 am
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 Posted: Saturday Feb 22nd, 2020 05:15 am
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Joined: Saturday Apr 29th, 2006
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The Schedule pages below allows you to program the Tine Programs or Schedules in Comfort (Up to 32).

Select one of the Time Programs

Select any combination of days of week and select an Activation timeSave settings to confirm.
Execute Response to immediately test the Response
The ETH03 synchronised with Internet Time servers to keep the real time clock in Comfort accurate

Last edited on Saturday Feb 22nd, 2020 05:26 am by slychiu

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