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Comfort 2nd Generation Android App
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 Posted: Thursday Jun 19th, 2014 09:26 am
   
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ident
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The 2nd Generation Android apps for Tablet and Phone are now available from the Google Play store. This is an updated user interface with many functional improvements


https://play.google.com/store/apps/details?id=com.energeek.cytechaphone

Or just search for Cytech Comfort on the Play store
The Tablet app will no longer be supported.Please use the phone app instead


System Requirements:
  • Comfort 7.1xx
  • UCM/ETH03 7.1xx
  • Android OS 4.0.3 (Ice Cream Sandwich) for Phones
Note that UCM/ETH02 is NOT supported although it may work with limited features

Features
  1. Connect to multiple Comfort systems
  2. Arm and Disarm Security System using user codes
  3. See Zone Status in Real Time, ie door and windows, motion sensors
  4. Trouble Status - Phone Trouble, RS485 Communication Failure, Power Failure, Low Battery, Zone Trouble
  5. Alarms Status
  6. Control and see status of Lighting and Appliances  and 3rd party systems connected to Comfort
  7. Connect via Remote (Internet) or Local (LAN)
  8. Import configuration file into Phone - no programming required
  9. Note that the Cytech App does NOT support cameras
Setting up UCM/ETH03
For UCM/ETH03, see instructions at http://www.comfortforums.com/forum113eou/3695.html
The UCM Firmware on the base board must be 7.048 minimum. The ETH03 firmware on the top submodule should be 2.0.6
UCM/ETH03 allows 2 simultaneous connections to Comfort via 2 separate ports.

The "Connection Timeout" in the software determines the idle time-out value in minutes (default 2 minutes). If the communications to and from Comfort is idle for this period, the app is logged out (disconnected) and there will be a message
"You Have been Logged Out". You will go back to the login screen to log in again


Setting Up your Android Phone
You must ensure that your Phone is connected to the correct WiFi network ie the same as your Comfort  UCM/Eth03. If you connect to the wrong network you will not only fail to connect but will experience temporary lack of response from the App while it tries to connect to a system that is not there.

By connecting your Comfort system to a WiFi network you are potentially opening up a security vulnerability. Ensure that your Wifi network uses the highest level of  security which is appropriate. Accessing Comfort from the Internet exposes the system to additional vulnerabilities.

Importing your cclx file into your app
The zones and Control Menu programmed by Comfigurator are saved as a .cclx file.
The IP Addresses for Local and Internet are also taken from the cclx file.
This information is exported into the Comfort app using  a web link.


In Comfigurator, go to File >> Convert cclx file for iOS/Android app or go to http://www.cytech.biz/crl_comfort_app_convertor.php on your browser 







Enter your name in the first box.
Enter an email address that you can access on your phone. This must be an  email client and not a webmail using a browser.

DO NOT use a Gmail email address as gmail does not work with the comfort app. see http://www.comfortforums.com/view_topic.php?id=5293&forum_id=110 


Browse to select  your cclx file (programmed using Comfigurator)
Select Android as Target.
The iPhone button is meant for the iPhone app

Press UPLOAD FILE when done.

Next, open the email app on your android phone or Tablet and read the email with the title  "Comfort Conversion Service".
Note that you must open the email using an email client and NOT using webmail by browser as that would not work. 


Note: the Gmail app on some phones may truncate the email attachment so use another email app if this causes problems.


There is an attachment file with the extension .jrlccip eg myhome.jrlccip This is the same name as your cclx file except the extension is changed to jrlcccip
Check that the jrlccip file size is several kilobytes. If it is less than 100 bytes then there is an error.

Select the Download (arrow) icon to download to your phones Download folder.

Next, open the Comfort app, go to Setup,



In the example above, 3 profiles have been set up in the app setup page; doll, office, home

Select one of the profiles, eg Home. 









Press the IMPORT button and  select the .jrlccip file that you have downloaded from the email attachment


This loads the zones and control menu into the app
If you do not do this the zones and Control Menu will be blank


Last edited on Sunday Apr 11th, 2021 07:28 am by



 Posted: Thursday Jun 19th, 2014 06:11 pm
   
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Open the app on your Android phone.





Press the Setup button to go into the setup page



Select the boxes for Dashboard, Control, Schedule for the pages which are to be enabled in the app

The IP Addresses and Port numbers for Local and Remote are taken from the cclx file. You can change the IP addresses and port here, or preferably enter these in Comfigurator and re-export into the app.

"Local" means you are in the premises connected by wifi
"Remote" means you are out of the premises connected by Internet. This requires port forwarding on your router

Last edited on Saturday Feb 22nd, 2020 06:17 am by



 Posted: Thursday Jun 19th, 2014 06:20 pm
   
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The Login screen is shown below





Take note of the text "Connected" below the setup and log-in buttons
"Connected" means that the app is able to connect to the UCM/ETH.
The profile selected is also shown below

The app version (2.1 in this case) is shown at bottom right

The buttons Local1, Local 2, Remote1, Remote 2 can be selected.
If the connection cannot be made (probably because of IP or port incorrect, or if thereis already an active cnnection), the  button is not selected and the Login circle is greyed out. "Port is not available" will pop-up.The status will be "connecting.." or "not connected"
If it is connected the button is filled in (dark) as shown in Local1" above. "Connected" status will be seen.


UCM/ETH03 supports 2 ports for simultaneous connection, but only 1 connection can use each port at a time.

Press the Login button
If the user code has been entered into the Setup, the app will automatically log in. If the User code is not entered or has been removed then you will need to enter a user code

This is the Dashboard which is the landing pa



"Active" and "Inactive " are the state of the zones ie doors, windows and sensors
Scroll to the left to show the Dashboard


The Dashboard  shows Trouble conditions if any, otherwise the tick means all is well. If there are any trouble conditions, a red bar will open below one of the categories. The Zones states are seen in the centre. Scroll to the right to see  the  Alerts swcreen which shows any alarm conditions which are active




Press the Security symbol on the top of the  page to arm or disarm


Select Away, Night Day or Vacation to arm the system to the selected mode.

If there are any open zones when arming, these are displayes. You can choose to cancel the arming or to force arm and auto bypass the open zones.






When you select "Security Off" to disarm the security system, you will be required to enter the users security code









In the above screen you can see the SMS sent using the UCM/GSM4

Last edited on Saturday Feb 22nd, 2020 06:01 am by



 Posted: Saturday Feb 22nd, 2020 06:06 am
   
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 Posted: Saturday Feb 22nd, 2020 06:15 am
   
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The Schedule pages below allows you to program the Tine Programs or Schedules in Comfort (Up to 32).



Select one of the Time Programs



Select any combination of days of week and select an Activation timeSave settings to confirm.
Execute Response to immediately test the Response
The ETH03 synchronised with Internet Time servers to keep the real time clock in Comfort accurate

Last edited on Saturday Feb 22nd, 2020 06:26 am by slychiu



 Posted: Saturday Mar 20th, 2021 04:41 am
   
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Problems with GMAIL
Please see this post for problems with Gmail



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