Before Setup, you must ensure that your iPhone is connected to the correct WiFi network ie the same as your UCM/Eth03. Note that by connecting your Comfort system to a WiFi network you are potentially opening up a potential security vulnerability. Ensure that your Wifi network uses the highest level of security which is appropriate. Accessing Comfort from the Internet exposes the system to additional vulnerabilities.
Setup on iPhone After installing the app on your iPhone, in Comfigurator, go to File> Convert cclx file for iPhone/iPad/Android (2nd Generation). This links to a website to convert your cclx programming file to a format that can be used in iPhone/iPad
Enter a name and email address that can be accesed on the iPhone and browse for the cclx file. Then select iPad/iPhone(2nd Gen)/Android and click "Upload File".
On the iPad and open your E-mail client, DO NOT open E-mail by browser, it will not work by browser!! Next, look for the E-mail titled "Comfort Conversion Service" and tap on the attachment (the converted file with jcrlccip extension).
A message appears with option to select which app to open in, select "Open in Comfort iPhone"
Last edited on Friday Mar 6th, 2015 07:34 am by slychiu
The next screen gives you an option to select a configurations in the iPad app. You can add new comfort systems in Setup. Initially you will see "Default". This can be renamed as required.
Select the configuration to load data, then it will show" configuration data loaded" , next press "SETUP" and select the corresponding configuration. The IP Address and Port in the cclx file (in Options > Settings > UCM Connections) will be automatically loaded.
Enter Name for comfort system, i.e. Room, Home, Office
Enter IP address and Port which allows you to access to Comfort remotely by internet.
Enter IP address and Port to access to Comfort locally by LAN.
Password (Below LAN)
The user code is saved so you do not need to enter it when logging in locally (by LAN). You will be required to enter the code when connecting by Internet for security reasons
Open Cameras With IP Cam Viewer
This is a 3rd party application to access the IP cameras. If you select this option, going to the cameras page will leave the Comfort app and launch the IP cam viewer app. Management of the IP cameras will be by that app, so the IP address and Port will not be used. The Cytech App does NOT support cameras by itself
The connecting status on the bottom should show connected if the Internet/LAN button has been selected correctly and the IP address, Port number are correct. If not, it may show Data Error. If the â€œconnectedâ€ status is shown, press the button â€œLoginâ€. If you enter the password in SETUP for this comfort system, then you can log in without entering password (for LAN connection only)
Last edited on Tuesday Mar 31st, 2020 12:49 pm by slychiu
The Dashboard shows the state of the alarm system. The Zones indicates state of Security zones, "on" in red means zone is open while "off" in white means closed. The Alerts shows any alert triggered.
On the top, you can see the current mode of the system which is "Security Off". The system can be armed to Away/Night/Vacation/Day mode by touching the button.
Press the Control icon on the bottom to go to the Control Page. The state of Appliances can also be shown.
To view cameras, check "Open Cameras With IP Cam Viewer" You will be prompted to download IP Cam Viewer in the app store. Select brand and model in IP Cam Viewer so that you can use camera in IP Cam Viewer.
If you have further questions, please post on the forum or email to firstname.lastname@example.org
Last edited on Tuesday Apr 21st, 2020 03:05 am by slychiu
To get the On/off icons showing correctly in the app, it is important that the Control menu be configured correctly.
First each Control Key should have feedback assigned
For example Control Group 0 Lights, Control Key 1 is Porch Lights
The Feedback for Porch Light is Output Porch Light
The feedback allows the app to know if the device is on or off.
Next the action key should be 0 for Off, 1 for ON
NOT the reverse 0 for ON 1 for Off as that will result in the wrong feedback state