Comfort Home Automation/ Security System Forums Home
 Search       Members   Calendar   Help   Home 
Search by username
Not logged in - Login | Register 

Invalid - Call Engineer to Reset
 Moderated by: admin  
 New Topic   Reply   Print 
AuthorPost
slychiu
Administrator


Joined: Saturday Apr 29th, 2006
Location: Singapore
Posts: 1029
Status:  Offline
 Posted: Wednesday May 17th, 2006 03:41 pm
 Quote  Reply 
If you hear this message when trying to arm the system, there are two possibilities;
  • There was a previous attempt to arm which was not succcessful due to time out or a zone being left open, causing an "Arm Fail" alarm.
    After an Arm Fail alarm the system needs to be disarmed before tryting to arm again. Just enter the user code on the keypad to disarm. This will allow you to arm again
  • The other reason could be a programmed setting which requires the Installer "Engineer" to "reset" your system after an alarm has occured.
    This is due to Action 20 (require Engineer Reset) called in an Alarm Response.
    Phyically Resettting the system does NOT clear the "Engineer Reset" message. This may be required for certain monitored installations in the UK. The "Engineer" has to enter the Engineer Code in order to allow the system to be "Reset", ie to arm the system.

rooster2001
Member
 

Joined: Thursday Jun 1st, 2006
Location:  
Posts: 3
Status:  Offline
 Posted: Thursday Jun 1st, 2006 10:38 am
 Quote  Reply 
i couldnt find a action table on prog thats why i couldnt reset as u said engineer reset

slychiu
Administrator


Joined: Saturday Apr 29th, 2006
Location: Singapore
Posts: 1029
Status:  Offline
 Posted: Thursday Jun 1st, 2006 01:27 pm
 Quote  Reply 
No you do not need an actyion code to reset

You need to sign in using the Engineer code F0 6789#

 

OR if you had an arm failure, just disarm the system again

 

Either one of these will clear the message

 

Stephen Coates
Comfort Installers
 

Joined: Thursday Oct 19th, 2006
Location: North East, United Kingdom
Posts: 28
Status:  Offline
 Posted: Sunday Aug 3rd, 2008 06:19 pm
 Quote  Reply 
I have this problem, but cannot solve it using any of the suggestions.

slychiu
Administrator


Joined: Saturday Apr 29th, 2006
Location: Singapore
Posts: 1029
Status:  Offline
 Posted: Monday Aug 4th, 2008 05:47 am
 Quote  Reply 
Do you have a battery connected? If not the system does not allow you to arm, as under reguations, battery disconnected is considered as low battery

Stephen Coates
Comfort Installers
 

Joined: Thursday Oct 19th, 2006
Location: North East, United Kingdom
Posts: 28
Status:  Offline
 Posted: Monday Aug 4th, 2008 08:36 am
 Quote  Reply 
thanks.

No I don't.

Sorry.

slychiu
Administrator


Joined: Saturday Apr 29th, 2006
Location: Singapore
Posts: 1029
Status:  Offline
 Posted: Thursday Oct 16th, 2008 01:48 pm
 Quote  Reply 
If you do not have a battery connected, then you may have a Battery Warning Alarm. You normally are not able to arm the system with a Low battery active
This is a setting that can be changed in Modules and Settings > Configuration Flag > Allow Low Battery to Arm
Reset after changing the setting



 Current time is 01:13 pm




Powered by WowBB 1.7 - Copyright © 2003-2006 Aycan Gulez
We insist that you abide by the rules and policies stated below. Although the moderators of the Comfort Forums will attempt to keep all objectionable messages off this forum, it is not possible for us to filter all messages. All messages express the views of the author. Cytech Technology is not responsible for the content, views or advice of any message posted by members, including staff of Cytech. By registering for the forums, you warrant that you will not post any messages that are obscene, vulgar, of a sexual nature, abusive, hateful, threatening, of racist nature or otherwise in breach of any laws. Cytech reserves the right to remove, edit or move message or topic for any reason