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Vocabulary Download
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slychiu
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Joined: Saturday Apr 29th, 2006
Location: Singapore
Posts: 805
Status:  Offline
 Posted: Thursday Jul 5th, 2007 10:09 am
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The Vocabulary Download in Comfigurator allows a new vocabulary (new language or wordlist) to be downloaded into Comfort.  Go to Transfer > Vocabulary Download.
Comfigurator asks for the Engineer Code. Press F0 on the keypad and enter the  Engineer code in the window (default 6789). Select the voice file. The British voice kate26.bin can be downloaded from
http://www.cytech-technology.com/temp/software/kate26.bin

This transfers the words, sentences and LCD keypad data to Comforts memory automatically
The entire process takes about 20 minutes. It is best to do it without activity on the zones.
Sometimes the download may time out with an error while downloading sentences. If this happens, do not repeat the Vocabulary download. Just do Tranfer > Sentence Download and select the same bin file. The sentence download is shorter, about 5 minutes and transfers the sentence and LCD text to Comfort. Before sentence download, in Transfer menu, check the Monitor I/O item in the list. This may turn out useful later.

Comfort must be reset after the download. If after the download has completed successfully 100%, there is still no voice, follow the following steps.

Monitor I/O in the Transfer Menu opens a window which allows you to see the messages being exchanged with the UCM, like the attached image
If after reset, there is no voice, copy the line with v! in the screen eg
Tx: <STX>v!05FF1A020103<CR>
but without the <STX> and <CR> ie
v!05FF1A020103

In the text window, type LI****  where **** is your sign in code

Paste the line  v!05FF1A020103
and press <ENTER>

Reset Comfort.
the announcement "Security Off" should be heard

Attachment: vocab download.jpg (Downloaded 53 times)

mc_noht_comport
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Joined: Wednesday May 30th, 2007
Location:  
Posts: 5
Status:  Offline
 Posted: Sunday Apr 6th, 2008 02:15 pm
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Hi,

Good Day!

I have done this steps but still i dont have the anouncement voice. (i.e when you restrart the sytem you will hear "security off") And i also dont hear voice menu selection. We are using the KP04 v 1.08r and i also attached the system infomation of our G2 comport.

Hope to heat from you soon. Thanks

 

Attachment: comfort version.JPG (Downloaded 18 times)

slychiu
Administrator


Joined: Saturday Apr 29th, 2006
Location: Singapore
Posts: 805
Status:  Offline
 Posted: Sunday Apr 6th, 2008 02:40 pm
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Is the screenshot done after the vocab download? If so it shows that the vocabulary is in place, but it is an old vocabulary version 23, while the current is 26

Or does it show the system information before the vocab download? if so send it after the Vocabuloary download

Did the vocabulary download complete without any errors? If so then the problem may be with the keypad speaker? Did the keypad LCD display "incorrect text" and ask you to press two keys to sync?

Also try to sign in on a local phone ro dial in on a remote phone and see if you can hear the voice menu

 

If the vocab download had errors, then repeat the process.

 

 


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