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Vocabulary Upgrade
 Moderated by: slychiu
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 Posted: Monday Oct 12th, 2009 03:18 pm
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slychiu
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Please read the UCM Manual with the new section on Vocabulary Upgrading before attempting to upgrade the vocabulary on Comfort.
You can corrupt the voice on Comfort if this is not done carefully

Beforoe starting it is recommended to disconnect all slaves,  and  RIOs
Download the latest vocabulary file from here
http://www.cytech.biz/myma.html and unzip eg myma36.bin

Use Comfigurator, go to Transfer Menu > Vocab Upgrade... and select the mymaxx.bin file
This starts the Vocabulary upgrade processs which takes about 20+ minutes

Do not interrupt the transfer., If there is any error, repeat the procedure

Please note the Vocabulary Upgrading will erase all Messages, Greeting message, recorded Names, Reminder Messages, and Alarm Voice messages on Comfort.

Last edited on Wednesday Jan 18th, 2012 02:50 am by



 Posted: Wednesday May 12th, 2010 01:53 pm
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Some customers have reported problems with Vocabulary upgrade with Comfort II not being able to complete, resulting in Comfort without voice.

We have found that the presence of Slave in the network may cause this error.

Before doing a vocabulary upgrade please disconnect all Slaves by unplugging the KA/KB terminal block from the Slave.

The keypad KA/KB can also be disconnected during the vocabulary upgrade

We are investigating the root cause of this phenonmenon. In the meantime please use this workaround when doing a Vocab Upgrade.


Last edited on Wednesday May 12th, 2010 01:54 pm by admin


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