+- Comfort Automation/ Security System Forums (https://www.comfortforums.com)
+-- Forum: Products (https://www.comfortforums.com/forum-3.html)
+--- Forum: UCMs (https://www.comfortforums.com/forum-146.html)
+---- Forum: UCM Problems (https://www.comfortforums.com/forum-73.html)
+---- Thread: couldn't connect to ucm Ethernet (/thread-2836.html)
- m.khairy - 04-17-2012
i have ucm Ethernet 5.2
i upgraded it to 6.012
the ucm led indicators works normally
ds manger reads ip
when i enterd the ip & port to the comfigurator , this message appears : couldn\'t connect to ucm
i tested the MJ101 , i found a short between pins 7&8
is this the problem ?
- ident - 04-18-2012
Was the UCM working befiore upgrade to 6.012?
Is it ETH01 (orange module) or ETH02 (silver)
MJ101 pins 7 and 8 are not connected so iut should not cause a problem
Are D9 and D10 leds both blinking?
check the shunts in SW8 - F should be shunted if ETH01 and Not shunteed if ETH02
- m.khairy - 04-18-2012
the UCM wasn\'t working before upgrade to 6.012
it is ETH01 (orange module)
D9 and D10 leds both blinking
& the SW8 - F be shunted
- m.khairy - 04-18-2012
sorry ,
the message appears : no response from ucm
- ident - 04-18-2012
Do you have a firewall? if so shut it down and see if you can connect
Firewalls are one of the main reasons for blocking the UCM/ethernet
- m.khairy - 04-18-2012
i don\'t have a firewall
- ident - 04-19-2012
Can you send a screenshot of the settings in DS Manager? Please send to suppport@cytech.biz
- m.khairy - 04-19-2012
i sent a screenshot of the settings in DS Manager to suppport@cytech.biz