+- Comfort Automation/ Security System Forums (https://www.comfortforums.com)
+-- Forum: Support (https://www.comfortforums.com/forum-2.html)
+--- Forum: Problems & Troubleshooting (https://www.comfortforums.com/forum-36.html)
+--- Thread: Ringer failure (/thread-3463.html)
- Wimphot - 07-26-2013
Some time ago we had a pretty close experience with an electrical storm (it took out a computer screen and the front end of a Video player/DVD recorder) and ever since then the ringer on my system does not ring the home phones.
I can hear the relay clicking away but that\'s all. I am guessing that the spike took out something on the RGR circuit board.
Is there fusible link I can look at/check or shall I just bin it and buy a new one?
Thanks
- ident - 07-26-2013
There are no fuses that can be changed on the RGR. A lightiing surge may affect other components which have not completely failed so it is adviable to buy a replacement
Is it the RGR05?
First remove the RGR from Comfort and make sure everything is working well without it (in case there is damage on Comfort as well)
- Wimphot - 07-26-2013
I wasn\'t expecting a fuse but possibly a link that might have gone. Much more likely a component!
As I said in my first post the strike was over a year ago. It is only today that I have finally got fed up with missing people at the door!
Everything else on comfort is working OK.
I am not sure which RGR it is - I thought I could add a photo to the thread at this stage but it looks like that has to be done at the outset. Can you tell please which it is from the the photo at this link
http://www.jam96.com/rgr.jpg
thanks
- ident - 07-27-2013
You can add an attachment in the reply, there is a link to browse for file at the bottom of the reply
The picture is RGR03
The main module that you see on top of the RGR is probably the part which is damaged Unfotunately that component is no longer manufactured
But I will check if RGR04 or RGR05 can replace that
- ident - 07-29-2013
Sorry I made a mistake
The Ringer in the photo is RGR04 not RGR03
It can be replaced by RGR05
See the RGR05 manual which can be downloaded from https://www.cytech.biz/rgr05_manual.html for connection instructions
- Wimphot - 07-30-2013
Thank you
- Wimphot - 08-10-2013
I notice that CBus shop still have the RGR04 in stock. What is the difference between the RGR04 and the RGR05?
- ident - 08-11-2013
RGR04 uses a differentÃÂ IC module to do the ringing
RGR05 is shown below
It needs to be connected to the AC Input as shown below
Otherwise the functions of RGR04 and RGR05 are the same
- Wimphot - 08-11-2013
\"RGR04 uses a different IC module to do the ringing\"
Thank you for the detailed reply.
Am I to assume you released the 05 simply because components for the 04 ceased to be available?
- ident - 08-11-2013
That is correct
It often happens