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+---- Thread: Lost keypads voice after reloading vocabulary (/thread-4814.html)
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- phil1155 - 12-07-2017
Hi, I just read the section talking about Vocabulary download issues.I did what I should not have to: Download a new vocabulary. The process stopped just after typing F0, with a \"vocab error\" message.I tried 3 times without success. Since then ,no more voice messages. I tried to reload comfort firmware ( 7.117) but I am stuck when having to type F0. Thank you for giving me some guidancePhilippe
- slychiu - 12-08-2017
Is the screenshot before or after attemting the vocab transfer? That shows the vocab is valid amdn there should be voice
Please send the screenshot aftter the failed transfer
Can you try again with the voacb transgfer but before that open UCM I/O Monitor, then after it fails click Copy tpo Clipboard, save to a text file and send to support@cytech.biz
Please let us have the serial number on the Comfort which is on the PCB as Cxxxxx, or read it from the Controller Properties
- phil1155 - 12-08-2017
Hi Slychiu,When upgrading the vocab, comfort message come to \"upgrading vocab to comfort\", the a progress bar opens and stay at 0%, bips are heard on the keypad, then ( 10sec later) a \"vocab error\" message appears. I don\'t see a CXXX number, would it be A021762 written a paper stuck on the board?
- slychiu - 12-09-2017
Serial number starting with A is quite old
The vocab transfer was aborted after a while, I am not sure of the reason
what UCM are you using, it is ETH03 or ETH02?
If ETH03 can you upgrade to the latest ETH03 firmware (Not UCM firmware) in Comfort Server Manager
ETH02 may not even work with vocab upgrade
- phil1155 - 12-09-2017
Only Ds Manager find an ethernet board, so should be an ETh1 or 2.
- slychiu - 12-09-2017
That would be ETH01 or ETH02
Perhaps you could send your Comfort to Laser and ask them to help to upgrade the vocabulary for you
- phil1155 - 12-09-2017
If I upgrade to an ETH3 module, could I make it work? If not what should I get to do it myself?
- slychiu - 12-09-2017
Yes i think if you get ETH03 you should be able to di the upgrade yourself
- phil1155 - 12-09-2017
I have an UCM 6.XXX, that would be ok with ETH03? Any solid benefit if I take the last UCM/ETH03 board?
- slychiu - 12-09-2017
UCM Firmware 6.xxx can be upgraded to the latest version 7
see http://www.comfortforums.com/forum92/3400.html
The advantages of ETH03 can be found here
http://www.comfortforums.com/forum113/3695.html