Error importing file

[TheMax74]

Importing my ccl file from version 2 to version 3, i get this error.
The red line states: Invalid char in XML, row 4899 position 130.

Error importing from file Crogram FilesCytechComfigurator 3Saccani.ccl:
System.Exception: Error deserializing C:UserssaccaniAppDataLocalTempof3b8tla.cclx: System.InvalidOperationException: Errore nel documento XML (4899, 130). ---> System.Xml.XmlException: [color=\"#ff0000\"]Carattere non valido nella codifica specificata. Riga 4899, posizione 130[/color].
   in System.Xml.XmlTextReaderImpl.Throw(Exception e)
   in System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
   in System.Xml.XmlTextReaderImpl.InvalidCharRecovery(Int32& bytesCount, Int32& charsCount)
   in System.Xml.XmlTextReaderImpl.GetChars(Int32 maxCharsCount)
   in System.Xml.XmlTextReaderImpl.ReadData()
   in System.Xml.XmlTextReaderImpl.ParseAttributeValueSlow(Int32 curPos, Char quoteChar, NodeData attr)
   in System.Xml.XmlTextReaderImpl.ParseAttributes()
   in System.Xml.XmlTextReaderImpl.ParseElement()
   in System.Xml.XmlTextReaderImpl.ParseElementContent()
   in System.Xml.XmlTextReaderImpl.Read()
   in System.Xml.XmlTextReader.Read()
   in System.Xml.XmlReader.MoveToContent()
   in Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReader1.Read273_Configuration(Boolean isNullable, Boolean checkType)
   in Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReader1.Read542_Configuration()
   --- Fine dell\'analisi dello stack dell\'eccezione interna ---
   in System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
   in System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle)
   in System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader)
   in Comfort.Util.XmlDeserialize[T](String pathName)
   in Comfort.Util.XmlDeserialize[T](String pathName)
   in Comfort.Form1.ConvertFromCcl(String cclFilename)
   in Comfort.Form1.importItemsToolStripMenuItem_Click(Object sender, EventArgs e)

[admin]

This was probably caused by non-ASCII characters e.g. accented characters, in response descriptions. This would normally be handled OK in Comfigurator 3 but the conversion from the CCL format could be causing the problem. This will be fixed in the next version
In the meantime perhaps you can remove the accented characters from Response descriptions and try reconverting

[TheMax74]

Roger, thank you.

[Guest]

I have just installed v3 and when trying to pick up my ccl file had this;
Error processing file C:\\Program Files\\Cytech\\Comfigurator\\Downloaded.ccl:
System.EntryPointNotFoundException: Unable to find an entry point named \'ConvertToCclx\' in DLL \'CclLib.dll\'.
   at Comfort.Form1.ConvertToCclx(String cclFile, String cclxFile)
   at Comfort.Form1.ConvertFromCcl(String cclFilename)
   at Comfort.Form1.OpenFile(String filename)

I installed the v3 file in to the same directory as the version 2, in the hope that it would overwrite, however that doesn\'t seem to be the case. Could this be the cause of the problem?

[admin]

The V3 software should not be installed in the same folder. They are meant to coexist with each other.
Can you send the ccl file to support@cytech.biz so we can try the conversion

[admin]

We had no error when reading the ccl file and saving as cclx
You should try uninstalling and installing v3 again in its own folder