First attempt to upgrade UCM over the bus Succeeds

[ident]

Is that the only 6.xxx module that is eligible for the bus upgrade, apart from UCM?

[slychiu]

If it happens again, can you copy and paste the Monitor I/O contents
That will help us determine what the problem is

[palmlodge]

There are two issues here. Happens every time.

1. The screenshot at the top. That error happens on EVERY odd attempt (ie attempt 1, 3, 5 ,7 )

2. When it passes that error on the even attempts, the bus upgrade fails.



> LI****
< LU01
> UL000003
< DL00000305FF22D7
> V?
< V?FE05DA22200100
> v?
< v?05FF1D010103FFFF
> U?
< U?0A060211
> u?11
< u?110A0602
> u?12
< u?120605EB
> u?13
< u?13010000
> u?14
< u?14000000
> UL000003
< DL00000305FF22D7
> V?
< V?FE05DA22200100
> v?
< v?05FF1D010103FFFF
> U?
< U?0A060211
> u?11
< u?110A0602
> u?12
< u?120605EB
> u?13
< u?13010000
> u?14
< u?14000000
> u?15
< u?150A0000
> u?16
< u?160A0602
> u?17
< u?17130603
> u?18
< u?18FFFFFF
> u?41
< u?41000000
> u?42
< u?42FFFFFF
> u?43
< u?43FFFFFF
> u?44
< u?44FFFFFF
> u?45
< u?45FFFFFF
> u?46
< u?46FFFFFF
> u?47
< u?47FFFFFF
> u?48
< u?48FFFFFF
> u?31
< u?31000000
> u?32
< u?32FFFFFF
> u?33
< u?33FFFFFF
> u?21
< u?21FFFFFF
> u?22
< u?22FFFFFF
> u?23
< u?23FFFFFF
> u?51
< u?51000000
> u?52
< u?52FFFFFF
> u?53
< u?53FFFFFF
> u?54
< u?54FFFFFF
> u?55
< u?55FFFFFF
> u?56
< u?56FFFFFF
> u?57
< u?57FFFFFF
> u?58
< u?58FFFFFF
> u?59
< u?59FFFFFF
> u?5A
< u?5AFFFFFF
> u?5B
< u?5BFFFFFF
> u?5C
< u?5CFFFFFF
> u?5D
< u?5DFFFFFF
> u?5E
< u?5EFFFFFF
> u?5F
< u?5FFFFFFF
> UB05010A060817
< UBF5
> UB05010A060817
< UBF4
> LI
< LU00

[palmlodge]

2nd message

[palmlodge]

3rd box

[Ingo]

Strange as Type 10 is UCM/Ethernet/USB/RS232 and Type 19 is UCM/Universal. My Universal upgrades every time and it always shows Type 19.

The UCM Type 10 can be upgraded by the \'Direct to PC\' connection and the Type 19 by Bus.


I suspect you are selecting UCM6_008 as the firmware file as 6.008 has not been released for the Universal (well not to me anyways).

Ingo

[palmlodge]

Cytech need to produce a matrix - there needs to be clarity on what can be upgraded and how, what revisions are available for what (6.0 being a case in point), otherwise we the customers seem to go round in circles.

It\'s a Universal UCM (it\'s a month old) with an Ethernet board. Comfort reports it as a Universal UCM (UCM07).

[Ingo]

It\'s identified as a type 19 according to your data - u?17130603


Here is mine - u?13130606

[slychiu]

The problem is that the UCM Universal 6.003 was discovered in the selection window but the message window tried to upgrade UCM Type10 which is the general UCM 6.008, not Universal. We are trying to figure out why Comfigurator tried to upgrade a different UCM from what it found

What can be upgraded is quite simple. Only products version 6 can be upgraded without firmware programming cable

For UCMs that are connected directly to the PC like UCM/Ethernet, USB and RS232 and KT03, use the method \"Upgrade UCM directly connected to PC\"

Other UCMs that are not connected direct to PC like UCM/Cbus, Slave etc are to be upgraded over the Comfort Bus. When selecting this method, the modules that are eligible for upgrade by Comfort Bus will be shown in this window

The problem that palmlodge has is due so a bug in the software which will be fixed

[palmlodge]

When you have multiple UCM\'s, say a UCM05, which is not connected to a PC (say a Plasma) - you cannot upgrade over the bus ?