User Mode in Comfigurator

[ident]

\"User Mode\" is a major new feature in Comfigurator 3.8 and above, which is a simple user interface for Comfort similar to Wizcomfort which was a stand-alone program. Integration of User Mode with Comfigurator makes it easier to synchronise the programming software and User Interface with the firmware.
User Mode is also useful for testing the system after installation and programming

Note that User Mode requires Comfort Firmware 7.049

You can select Engineer Mode, which is what is used to program Comfort (what everyone is familiar with), or User Mode from the  View Menu



The purpose of User Mode is to allow end users to perform user programming line record and hear messages, arm and disarm the security system and operate the Control menu

The features of User Mode are

1. See the status of Zones (Active, Inactive, Bypassed, Trouble)
2. Arm and Disarm the security system, see open zones, and allow Force arming
3. Operate the Control Menu and see the feedback
4. Operate the Blinds and Thermostat functions
5. Change Time Program times and enable or disable individual Time Programs.
   
6. Change Reminder times and Vacation Programs
7. Record,  play, erase  Voicemail, Greeting message, Reminders, Alarm Message, User Names via any keypad. This feature provides a direct shortcut to the voice menu on the keypad so it makes it easy for users to find the correct menu to perform these messages.
8. Do a Dial Test to dial to all the programmed phone numbers
9. Change User Sign in codes, phone numbers, and Number of Rings
   

User Mode does not allow the programming of  Responses. The user can switch to Engineer Mode and do their own programming, but the new facility of automatically backing up the cclx file before write to Comfort will allow the old file to be restored from the computer

Further instructions will be provided in the next posts

[ident]

The state of the Zones can be seen in Alarm > Zone Inputs







The security system  can be armed to Away, Night, Day, Vacation Modes. The Security Mode is highlighted on the button in Blue, eg Security Off is the current security Mode in the screenshot above

the Keypad LEDs states can be viewed in this screen

To arm to Away Mode for example, press the Away Button



Note that the method of away arming depends on the UCM Connection, whether it is Network Remote or Local. If the connection is Remote, the system will not require the user to Exit from the premises using the Entry Door. If the security zones are closed, the system will arm to Away Mode after the Night Exit time
If the UCM connection is local, and arming to Away or VacationMode, the user must EXIT using the Entry Door zone before the system is armed (by the Final Door Arming method)
When arming to Night or Day Modes, there is no difference between Local and Remote connections - exit is not required



If there are Open zones seen during arming, they are seen on the box on  the right and in the event box in RED text


  the Force Arm button automatically bypasses the open zones and allows the system to be armed




To disarm, press the  OFF button and enter the user code in the box




The event box will show system disarmed by which user eg User 1



Dial Test

Initiate a Dial test  in the Phone Numbers Screen




select the keypad to hear the dial test

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Control Menu

The control menu can be operated by selecting the items in the list

To see the status, press the device eg Porch Light in the screenshot below. The status is shown as Off



To control the device press one of the command below the device name, eg Off or On

[juwi_uk]

How would this work for installer managed systems where I presume normally Comfigurator or even the CCLX wouldn\'t be left on site at the customer\'s address?

But assuming they are both installed on the clients PC (as a direct comparison to WizComfort which I assume this will replace at some stage),  maybe some things still need to be locked down to protect users from self harming their CCLX?

Whilst I assume they would not have the rights in their sign-in code to grant then upload of a configuration to Comfort, I am not seeing anything (tell me if I\'m wrong here) that is stopping them freely switching between user and engineer mode once they\'ve opened Comfigurator and pointed it at the CCLX file. 
 
So what stops them from changing the config in engineer mode and saving the CCLX file ready for the installer to have a surprise next time they try to use?

I see that Comfigurator remembers the mode you were in when you last exited which is good but maybe then you should only be able to switch between user and engineer mode prompting for a sign-in code that allows administrative access if the current sign-in code is not sufficiently elevated.

Maybe even ask for the user to enter a sign-in code when the CCLX is loaded or on startup if the \"Open Last File on Startup\" option is checked.

IMHO of course!

Julian
 
 
 

[ident]

Messages

The Messages function allows messages to be recorded, played and erased using any keypad selected from the dropdown box
Select the keypad nearest to you. For recording, you need to go close to the selected keypad to record on the keypad microphone (recording is NOT via the PC so do not speak to the PC)
Note that you can carry a laptop with you to go near to the keypad if connected by wifi, since the expected connection method is by UCM/Ethernet (not USB).

These are shortcuts to the keypad menus to perform the desired operation, so the user does not have to navigate through the voice menu




The Exit Voice Menu button on the top right ends the voice menu if the voice is talking and says Thank You Goodbye

[ident]

[user=876]juwi_uk[/user] wrote:

How would this work for installer managed systems where I presume normally Comfigurator or even the CCLX wouldn\'t be left on site at the customer\'s address?

But assuming they are both installed on the clients PC (as a direct comparison to WizComfort which I assume this will replace at some stage),  maybe some things still need to be locked down to protect users from self harming their CCLX?

Whilst I assume they would not have the rights in their sign-in code to grant then upload of a configuration to Comfort, I am not seeing anything (tell me if I\'m wrong here) that is stopping them freely switching between user and engineer mode once they\'ve opened Comfigurator and pointed it at the CCLX file. 
 
So what stops them from changing the config in engineer mode and saving the CCLX file ready for the installer to have a surprise next time they try to use?

I see that Comfigurator remembers the mode you were in when you last exited which is good but maybe then you should only be able to switch between user and engineer mode prompting for a sign-in code that allows administrative access if the current sign-in code is not sufficiently elevated.

Maybe even ask for the user to enter a sign-in code when the CCLX is loaded or on startup if the \"Open Last File on Startup\" option is checked.

IMHO of course!

Julian

There is currently no prevention of a user from switching to engineer mode
This is something under discussion at the moment, and we may need to do something about it

The Restore from backup feature does provide some measure of protection as it can restore a previous file written by the engineer.

The user can only access this if the cclx file is provided by the Installer/Engineer. This is the same situation as Wizcomfort which also requires access the to cclx file, so someone who has Wizcomfort can also use Comfigurator and do whatever he wants

Perhaps switching to Engineer Mode should require the Engineer code to be entered. However many users may want to have full control

[slychiu]

comments from installers and users would be useful

[juwi_uk]

IMHO
It should not just be the engineers sign-in that is allowed to enter the Engineers view but anyone with a sign-in code that has the \"Program\" rights.
I\'m not advocating that power users shouldn\'t be able to have full access to anything they want (I certainly do) but for non-techy people that just want the user functions in an (installer) managed installation then they should be able to lock out some of the advanced modes as otherwise the customer will expect them to pick up the pieces when it all goes \"Pete Tong\" (for those cockney rhyming slang enthusiasts)!
I\'m personally not sure if being able to restore from an earlier backup is OK either as sometimes it wont be easy to see the subtle incorrect changes and if you\'ve that added some new features yourself to the CCLX then you now cant restore a backup easily either?
Julian
 
 

[slychiu]

Many \"non-power \" users may not have different codes for each user, so all users  sharing a single code for user 1 would be able to access the engineer mode

Also even if different codes are used, user 1 may not be a power user and could get access to Engineer mode

It may be better to give the engineer code to users who want to access engineer mode

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Hum - it\'s Mr Happy here........

I dont really understand ! - I have not looked at the user side in any detail BUT there are some basic questions before I look further.

Does this replace wiz comfort?

What is its objective?

As an installer am I supposed to be offering this to the customer as a means of control from a screen?