Comfort Ultra 2 - downloading configuration & loss of recorded alarm messages

[TheMax74]

Do you update the date/time of the system when downloading to comfort?

[ident]

We usually do

[TheMax74]

UPDATE:

After several consequential downloads, i noticed this:

Always lost answering machine wellcome message, alarm messages and reminder messages.

Immediately after one download and reset, Comfort has fired  response \"OpenFrontDoor\" (ugh!  hock

Immediately after another download and reset, alarm mode has changed to \"Away\" (it was OFF prior the download)



Something strange: now i heard some \"clicks\" in the speak, like this

\"Wellcome, Secur<click> OFF\"
When i call Comfort from phone (from an external line), instead of \"Please, sign in\", i heard \"Press 1 to\".

After a full vocabulary download, all speaks reverted to normal.

I suspect there is a problem in downloading, maybe related to CRC errors or something like.

I use the UCMEthernet, buyed one month ago.

Hope this help.

[admin]

Can you send your ccl file to problems@cytech.biz so we can download the same file as you do using a UCM/Ethernet?