Comfort Automation/ Security System Forums

There has been much demand for an iPhone app for Comfort. We are happy to announce the first version of the official iPhone app. This is the first version, quite a simple one, and easy to set up and use. As with Comfort and Comfigurator, we will be improving it regularly.
Please note that this app is supplied for free by Cytech  for the benefit and convenience of Comfort end users without any obligation. Please use it at your own risk. Cytech Technology is not responsible for any bugs, or problems caused by correct or incorrect use of the app.
The app can be downloaded from iTunes, look for \"Comfort Control\" or download from iTunes http://itunes.apple.com/us/app/cytech-co...98873?mt=8
This runs on iPhone, iPod Touch and iPad



Comfort System Requirements
Comfort II firmware 5.215
Download firmware upgrade from https://www.cytech.biz/comfort_ultra_fir...ory_id=101

UCM/Ethernet firmware 6.002
Download firmware upgrade from https://www.cytech.biz/ucm_firmware.html...ory_id=101

Functions Available

1. Keypad Emulation
2. Zone Status Display
3. Home Control Menu
4. Alarm events display

Setting Up your iPhone
You must ensure that your iPhone is connected to the correct WiFi network ie the same as your Comfort  UCM/Ethernet. If you connect to the wrong network you will not only fail to connect but will experience temporary lack of response from the App while it tries to connect to a system that is not there.

By connecting your Comfort system to a WiFi network you are potentially opening up a security vulnerability. Ensure that your Wifi network uses appropriate security.

The initial screen is shown





Press the KEY Icon to select the Comfort  system that you wish to use. This brings
you to the Comfort Systems selection  page.


Thie above screen shot shows two systems, but in the initial setup, it will be blank. Press the + symbol to add a system.

1. Enter the Name of the system eg \"Home\", \"Office\"
2. In WEB, enter the IP address and Port of the UCM/Ethernet on the Internet, if the system has a fixed or known IP address, and port forwarding has been set up, eg 201.203.110.117:1001. If not, leave this field blank.
3. In LAN, enter the local IP address and Port of the UCM/Ethernet on the local network, eg 10.0.0.10:1001  This should be set up using the DS Manager Tool for the UCM/Ethernet which can be downloaded from https://www.cytech.biz/ds_manager.html
4. Select USE LAN ON if you are connecting via the local LAN instead of the Internet (WEB)
5. Tap DONE when finished to return to the Comfort Systems Selection page.

Note
[color=\"#0000ff\"]The UCM/Ethernet can only accept 1 connection at  a time. If another iphone or software eg Comfigurator is already connected, you will not be able to access.

[/color]





Tap the chosen system eg Office to highlight it and tap Done.



This returns to the home page showing the name of the Comfort system which was selected.

To delete one of the systems in the above selection page, simply slide your finger from the blue circle to the left

Enter the user code of your system and press SEND.
If the code is correct and the phone can connect to the IP Address and port, the connection icon will turn green





The keypad page is shown with the same LED indicators as in the keypad ie Security Off, Armed, AC and Message.
If the connection symbol remains gray, it means the user code is incorrect or the connection could not be made. Check the IP Address and try again.

Please note that the UCM/Ethernet accepts only one connection at a time.

There are 4 pages along the bottom; Keypad, Zones, Home Control and Alarm. Only the Keypad Page and Alarms Page have useful information at the moment because your iPhone does not know the Comfort configuration of Zones and Home Control.

The next section describe how to load the parameters from your cclx file into your phone

Getting the Comfort  cclx parameters to your phone
The Comfort App has been designed to be easy to setup. It uses the cclx file which was created using Comfigurator so there is no further programming needed.
The  app needs a specially formatted file which it accesses by email. You need to convert your Comfort configuration file (CCLX) to this custom format by uploading the cclx file to our conversion website. You will need an email account that you access from your iPhone.
Using your computer (NOT your phone), follow this link to convert your cclx:  https://www.cytech.biz/crl_test.php
This prompts you for the location of the cclx file corresponding to the Comfort system to be controlled.



When the email is received on the iPhone, tap the attachment in the email.

[color=\"#ff0000\"][color=\"#0055aa\"]Some users have reported that the email does not reach their iPhone
[/color][/color][color=\"#ff0000\"][color=\"#0055aa\"]Please check your junk mail filter for an email from admin@cytech.biz[/color][/color]
[color=\"#ff0000\"][color=\"#0055aa\"] If you have that experience please use this alternate site, http://www.ar777k.com/cytech/xmltest3.php
However for this site, the cclx files are limited to 1 MB and the email attachment cannot be viewed correctly in Yahoo Mail. Please use another email client
The email problems will be fixed soon[/color]
[/color]
 The attachment will have the same name as the cclx file but with an extension .crlccip
Tap on  \"Open In Comfort\"  The app will ask you to select which configuration to open eg \"Office\", \"Home\"
The message \"Config Data Loaded - Please log in \"
Now Press the Key icon to select the Comfig and log in




The Indicator LEDs on the bottom show the same status as the Comfort Keypad.

OFF Green LED
is Steady when system is not armed and flashes when there is a Trouble condition

ARM Red LED
is Steady when  the system is armed and Flashes when there is Alert or Alarm Condition

AC Red LED
Is Steady when there is Power Failure and Flashes when there a Low Battery

MSG Green LED
Steady when there is a new internal message and Flashes when there is a new recorded message from the telephone.

You can arm the system by pressing the Away, Night or Day keys.
There is no indication of exit time or zones open on this page. This will be done in the next version. When armed the red ARM led will be steady.
Disarm the system by entering your user code.

This Keypad does not speak.


Go to the Zones page by tapping the icon along the bottom





The zone status are shown as Off (Closed) with a X and ON (Open) with a circle. Notice that bypassed zones are also indicated, as in Study Window and Kitchen Window.

Whats more the app will also show zones in Trouble state, ie when the zone wires are open or short circuit  and Double End of Line Resistors are used


Try opening and closing doors and windows around the house. The status will change accordingly.
The different text sizes are due to automatic resizing of the text to fit into the space. This will be fixed in the next version.

Home Control
In the Home Control Page, you will see the Control Groups as defined in the cclx file, eg




Touch the Group to show the Control Keys within each Group, eg for Lights



The control keys  in the Lights Group are shown, with the status of each light, on or off, up/down etc as defined in the Home Control Menu.

To change the state of the lights,  touch the icon. This leads to the next page which shows the actions possible




The actions here are on and off, but other actions are possible like Up, Down, Open, Close, Dim etc as defined in the Home Control Menu in Comfigurator

To do the action, press the blue circle to the right of  On and OFF, not the text itself. You have to be accurate to get this right - this is something that needs to be improved in the next version.

Press Lights on the top to go back to the previous page
You will see the status of the light change accordingly. This may take up to 5 seconds

The Alarms Page shows the alarm conditions that happened while the app is online. It does not show alar,s that occured nefore the app was online. This function shall be improved in the next version.


Loss of Network
Please note: any interruption to the comfort App, such as other apps gaining the foreground, will result in the App disconnecting. You will need to reconnect. This is to avoid the danger of somebody picking up your phone and resuming an open session and controlling your home without your authorisation.


That is all that has been implemented so far. We hope you will enjoy using it.


This topic will be closed to prevent it becoming too long
Please post your questions comments and feedback in another topic or at http://www.comfortforums.com/view_topic.php?id=2282&forum_id=96

Any possibility of a similar application for the HTC Andoid phone as there must be enough users who prefer this phone to the iphone?

I second that.

Of course, in due time. we have work to do on this iPhone app first

Fantastic!  Thank you.

In fact others are welcome to develop their own apps for iPhone, Android or Blackberry, or even  Windows. The Comfort Serial Protocol that was used to develop this and other third party software like ComfortClient, is available for download from https://www.cytech.biz/serial_interface_...gory_id=99

Hi

Well done. 

One for Blackberry please